Inbound Sales Consultant (Richmond)

Inbound Sales Consultant (Richmond)

The Business

Join one of Australia’s fastest-growing travel-tech companies, transforming how travel agents design and deliver extraordinary trips for their clients.

This innovative business connects over 9,000 travel agents with trusted Local Designers in 75+ countries to create immersive, tailor-made itineraries - all through an industry-leading platform.

You’ll be joining the team as a Sales Consultant, helping customers create unforgettable travel experiences.

This is an exciting opportunity for someone with strong customer service skills who’s ready to take the next step into a sales role - no cold calling, just warm, engaged enquiries from people already interested in travel!

If you’re positive,



people-driven and ready to learn, this is your chance to build a career in a business known for its friendly culture, supportive training, and global reach.

What’s in it for you?

- Work with a global travel brand connecting customers to unique experiences.
- Monday to Friday hours – no nights or weekends.
- Full training provided – perfect for people recent to sales.
- Hybrid working – a balance of office collaboration and WFH flexibility.
- Supportive, social team culture – think team lunches, incentives, and fun events.
- A stable base salary of $60K + super + achievable monthly bonuses (OTE ~$75K).
- The chance to grow into senior sales or account management roles.

About the Role

You’ll be speaking with warm leads - people who have already enquired about creating a trip or travel experience.

Your role is to understand their needs, provide information about available options, and guide them through the first steps of booking with one of our experienced travel designers.

This role is about genuine conversations, not hard selling. You’ll focus on listening, problem-solving,



and matching customers to the right experience while building your confidence in sales.

Day-to-Day Responsibilities

- Speak with inbound and outbound warm leads who’ve enquired online.
- Understand customer goals and preferences, then connect them with the right travel solution.
- Maintain accurate notes and follow-ups in the CRM.
- Work towards achievable daily and weekly targets.
- Collaborate with your team to share insights and improve conversions.

Skills and Experience

- Background in customer service, retail, or hospitality.
- Excellent communication and people skills.
- Confident, friendly and professional phone manner.
- Strong attention to detail and ability to multitask.
- Willingness to learn sales and develop new skills.
- A positive, can-do attitude with the drive to achieve results.

Why This Role?





This is a great opportunity to move out of customer service and into a professional sales career with real training, structure, and support.

You’ll be part of a friendly, global team that’s passionate about travel and delivering incredible experiences for customers.

If you’ve got the energy, people skills, and drive to grow, this is your next step.

If this sounds like you – don’t be shy, apply!

#SCR-ezy-masih

📌 Inbound Sales Consultant (Richmond)
🏢 Ethos360
📍 Richmond