01 Aug
@
Melbourne
REMOTE - SENIOR D365 CE FUNCTIONAL CONSULTANT/CRM
Are you a skilled Dynamics 365 Functional Consultant with a passion for delivering impactful CRM solutions? We're looking for professionals who bring strong Field Service and/or Project Operations experience to the table. Join a leading Microsoft Partner and contribute to complex, enterprise-scale D365 implementations in a collaborative and innovative team.
Why This Role?
- Top-Tier Microsoft Partner: Collaborate with industry leaders on high-visibility Microsoft Dynamics 365 projects.
- Prime Location: Based in Central Sydney with a flexible hybrid work environment.
- Career Growth: Whether you're from an end-user or partner background,
this role offers exposure to enterprise programs and career development pathways.
What You’ll Do
- Business Analysis: Work closely with business stakeholders to gather and translate requirements—especially those tied to Field Service or Project Operations—into practical, high-impact solutions.
- Process Improvement: Analyse current business processes, identify pain points, and design improvements using D365 best practices.
- Configuration & Customisation: Configure Dynamics 365 (particularly CE, Field Service, and/or Project Ops) to meet customer-specific requirements.
- Testing & Documentation: Manage functional testing, oversee UAT cycles, and document configurations and business process flows.
- Training & Support: Lead user training sessions and change management initiatives to ensure adoption and solution success.
What You’ll Bring
- Dynamics CRM Expertise: Solid hands-on experience with Dynamics 365 CE, with strong exposure to Field Service and/or Project Operations modules.
- Functional Skillset: Strong business analysis, documentation, and process mapping abilities.
- CRM Configuration:
Proficient in CRM configuration/customisation, including workflows, business rules, and forms.
- Stakeholder Management: Excellent communication skills and experience working directly with business users and technical teams.
- Certifications: Microsoft certifications in Dynamics 365 CE, Field Service, or Project Ops are highly regarded.
Keywords:
Dynamics 365, Field Service, Project Operations, MSCRM, CE, Microsoft CRM, Functional Consultant, Business Analyst, Partner Channel, CRM Projects, UAT, Business Requirements
Unlock job insights
Salary match | Number of applicants | Skills match
Please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as a Functional Consultant?
#J-18808-Ljbffr
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.