31 Jul
PosAbility Australia
Lane Cove West
Permanent Full Time
- Make a meaningful impact on the lives of children and their families through high-quality operational leadership
- Join a purpose-driven, multidisciplinary team in a supportive, dynamic and values-led organisation
- Permanent role with competitive salary package and opportunities for growth and innovation
About Us
At PosAbility Australia, we believe every child deserves the opportunity to LEARN, LIVE, and GROW to their fullest potential. As a not-for-profit multidisciplinary organisation, we provide evidence-based assessments and interventions to children with learning difficulties, developmental delays, and neurodiversity.
We are passionate about making a real difference and are proud to foster a workplace culture that prioritises collaboration, professional development, and genuine care for our clients and each other.
As we continue to grow, we are excited to welcome an experienced and compassionate Executive Practice Manager to lead the operational and administrative functions of our vibrant practice.
About the Role
This leadership role combines strategic oversight with hands-on coordination to lead the operational, administrative, and systems functions of a growing multidisciplinary allied health and education practice. The Executive Practice Manager is responsible for ensuring the smooth and efficient running of daily clinic operations, with a strong focus on scheduling, digital systems (particularly Zanda), compliance, and client service excellence. Working closely with the Client Services and Operations Manager and allied health leadership teams, this role plays a critical part in delivering seamless, family-centred care and supporting staff across the organisation. It’s an exciting opportunity for a proactive leader to drive continuous improvement, innovation,
and quality in a values-led, high-impact environment.
Key Responsibilities
- Lead daily front-of-house operations, ensuring a welcoming and safe clinic environment for children and families
- Oversee clinician scheduling, diary management and communications, maximising both client outcomes and staff capacity
- Be the organisation-wide lead for Zanda practice management software, including workflow optimisation, training, and reporting
- Manage compliance and quality assurance systems across WHS, NDIS, Medicare, privacy, and data security
- Drive efficient and empathetic client intake, onboarding, and communication processes
- Coordinate resourcing, office environment, and maintenance with external providers
- Support onboarding and coordination for new staff; maintain credential records and mentor junior admin
- Contribute to marketing initiatives, including email campaigns, social media content and school/community outreach
About You
You are a proactive and experienced administrator or operations leader with a heart for purpose-driven work. You thrive in a fast-paced environment, enjoy solving complex problems, and are passionate about delivering exceptional service to families and clinicians alike.
Your strengths include:
- Strong leadership and communication skills
- High-level digital literacy, with a love for systems, scheduling, and streamlining processes
- Warm and professional client manner, especially with children and families
- Strong attention to detail, compliance awareness, and quality assurance focus
- Ability to work independently and collaboratively within a multidisciplinary team
What We Offer
- A rare opportunity to lead operational excellence in a high-impact allied health and education setting
- A collaborative, values-driven workplace that supports innovation, well-being and growth
- Competitive salary with NFP salary packaging and career development pathways
- The opportunity to shape systems, processes, and services that directly improve outcomes for children
Essential Criteria
- Proven experience in senior administration, operations or practice management (allied health, education or NDIS sector preferred)
- Expertise in scheduling, diary coordination and cloud-based systems (Zanda highly regarded)
- Understanding of compliance, WHS and child safety frameworks
- Excellent interpersonal, written, and digital communication skills
Desirable
- Experience in neurodiversity-affirming environments
- Familiarity with NDIS, Medicare,
and private health workflows
- Marketing and communication tools knowledge (e.g. Canva, Mailchimp)
Location: Lane Cove West Business Park
Start Date: ASAP
Apply Now
Ready to make a difference? Apply today with your CV and cover letter outlining your experience and why you're passionate about joining PosAbility Australia.
For a confidential discussion about the role, contact Madeline O’Connor by calling 94204101 or emailing [email protected]
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.