Business Support Officer (Disability) | RP-324

Business Support Officer (Disability) | RP-324

2 days ago Be among the first 25 applicants

Are you a powerhouse of organisation, obsessed with excellence, and thrive in fast-moving environments where no two days are the same?

Concept Care is seeking an exceptional BSO to join our dynamic leadership team. If you're not only highly capable but also think five steps ahead, read on…

About the Role

This isn't your average BSO gig.

The Business Support Officer (BSO) is a hybrid role that blends high-level administrative support with deep operational and client services knowledge. You will be juggling competing priorities, managing executive tasks, and ensuring compliance and coordination across disability services operations.

This is a role for someone who moves fast,



thinks faster, and remains calm in the storm. You’ll manage the Director’s schedule, inbox, projects, and client deliverables, while keeping your finger on the pulse of internal workflows and NDIS obligations.

What You’ll Be Doing

- Draft and oversee NDIS service agreements, referrals, and incident documentation
- Track operational projects, audits, and compliance logs
- Liaise with families, allied health professionals, and internal teams
- Keep CRM, SharePoint, and all records up-to-date and audit-ready
- Execute daily admin with accuracy, urgency, and polish
- Implement smarter systems and workflows across the business
- Manage a high-demand executive diary, communications, and priorities

Who You Are

- You’ve worked with or supported senior leadership in a high-speed environment
- You don’t need to be told twice—you anticipate, organise, and act
- You have NDIS or disability sector knowledge (preferable) and can handle sensitive info with tact
- You’re systems-savvy: Microsoft Office, SharePoint, CRM – all second nature




- You can pivot effortlessly when plans change
- You make things happen—accurately, on time, and without fuss

This is not a role where you coast. We’ve got clear, structured KPIs like:

- 95% of appointments scheduled within 24 hours
- 100% documentation compliance
- Weekly project tracking and CRM updates
- Stakeholder queries responded to within 1 business day

Ideal Candidate Profile

- Minimum 2 years’ experience in executive support or client services
- Strong knowledge of NDIS processes and disability sector documentation (preferred)
- Certificate III (or higher) in Business Administration (desirable)
- Comfortable with pressure, deadlines, and a leader who works at lightning speed
- Can build trust and rapport while holding yourself to the highest standards

Ready to Level Up?

If you're just looking for a job, this isn’t for you.



But if you’re ready to join a workplace where your detail, discipline, and initiative directly impact lives and operations—then we want to hear from you.

Apply now via Indeed and show us what excellence looks like.

Only candidates with full working rights in Australia, NDIS Worker Screening, and WWCC will be considered.

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

- Employee mentoring program

Application Question(s):

- Are you familiar with the NDIS and the disability services sector?

Experience:

- Business Support Officer: 1 year (Required)

Licence/Certification:

- Working with Children Check (Required)
- NDIS Workers Check (Required)

Work Authorisation:

- Australia (Required)

Seniority level

- Seniority level

Entry level

Employment type

- Employment type

Full-time




- Industries

Hospitals and Health Care

Referrals increase your chances of interviewing at Concept Care by 2x

Sign in to set job alerts for “Business Support Officer” roles.

Administration and Business Support Officer

Regents Park, New South Wales, Australia 1 week ago

Kogarah, New South Wales, Australia 1 day ago

Wetherill Park, New South Wales, Australia 23 hours ago

Wetherill Park, New South Wales, Australia 23 hours ago

Administration Officer (Lvl 3) - COPILOT- Fairfield Community Health Centre - Perm FT

Campbelltown, New South Wales, Australia 6 days ago

Admissions Officer (Administration Officer Lvl 2) - Perm PT

Campbelltown, New South Wales, Australia 1 day ago

Administration Officer (Lvl 2) - Patient Inquiry Officer - Perm FT

Liverpool, New South Wales, Australia 1 week ago

Merrylands,



New South Wales, Australia 2 days ago

Regents Park, New South Wales, Australia 1 week ago

Executive Support Officer (Administration Officer (Lvl 4) - Cancer Services - Perm PT

Liverpool, New South Wales, Australia 12 hours ago

Education Support Officer – Prevocational Education

Wetherill Park, New South Wales, Australia 1 day ago

Administration Officer (Lvl 3) - Outpatients - Perm FT/PT

Campbelltown, New South Wales, Australia 1 week ago

Wetherill Park, New South Wales, Australia 1 day ago

Merrylands, New South Wales, Australia 2 days ago

Administration Officer (Lvl 2) - Patient Inquiry Officer - Perm FT

Liverpool, New South Wales, Australia 1 week ago

Centralised Oral Health Intake & Information Service Officer (Administration Officer Lvl 3) - Perm FT/PT

Campbelltown, New South Wales, Australia 5 days ago





Centralised Oral Health Intake & Information Service Officer (Administration Officer Lvl 3) - Perm FT/PT

Campbelltown, New South Wales, Australia 5 days ago

Executive Support Officer (Administration Officer (Lvl 4) - Cancer Services - Perm PT

Liverpool, New South Wales, Australia 10 hours ago

Campbelltown, New South Wales, Australia 5 days ago

Medical Support Officer (Administrative Officer Level 4) - Medical Allocations and Development Unit (MADU)

Clinical support Officer (Administration Officer Lvl 3) - Perm PT

Campbelltown, New South Wales, Australia 1 week ago

Administration Positions - Immediate Starts

Administration Officer (Lvl 3) - COPILOT- Fairfield Community Health Centre - Perm FT

Campbelltown, New South Wales, Australia 1 week ago

Clinical Support Officer (Administration Officer Lvl 3) - Temp PT





Campbelltown, New South Wales, Australia 1 week ago

Administration Officer (Lvl 2) - Bowral and Wollondilly Community Health Centres - Perm PT

Senior Administration Officer, Corporate Support Service Operations

Administration Officer - Non Clinical Assessor

Administration Officer (Lvl 3) - Outpatients - Perm FT/PT

Campbelltown, New South Wales, Australia 1 week ago

Sutherland, New South Wales, Australia 5 hours ago

Parramatta, New South Wales, Australia 3 months ago

Admissions Officer (Administration Officer Lvl 2) - Perm PT

Campbelltown, New South Wales, Australia 1 day ago





Campbelltown, New South Wales, Australia 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/139376692/business-support-officer-disability-rp-324-sydney/?utm_source=html