[C-222] | Customer Relationship Manager

[C-222] | Customer Relationship Manager

Join to apply for the Customer Relationship Manager role at Credit Corp 2 days ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager role at Credit Corp Get AI-powered advice on this job and more exclusive features.
All Work types Full-time (1)
All Locations Sydney - Parramatta (1)
All Categories Collections (1) Customer Service & Call Centre (1)
Customer Relationship Manager
Apply now Job no: 494921
Work type: Full-time
Location: Sydney - Parramatta
Categories: Collections, Customer Service & Call Centre

Parramatta CBD location,



a short walk from the station and local shops and eateriesNo weekends or late nights! Monday – Friday 8:30AM – 5:00PMNo collections experience required! Supportive training and career progression + gain a Cert III in Financial Services
Credit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. Our core business specialises in debt purchase and debt collection services and we're committed to providing sustainable financial solutions delivered responsibly. We work with our customers to agree affordable repayments which improve their credit standing over time while ensuring they can remain active in the community.
About Your New Role
As a Customer Relationship Manager, you'll be at the frontline making outbound calls to locate customers and investigate overdue accounts. With a flexible approach, you'll negotiate repayment plans and solutions to suit our customers' circumstances. Our lucrative uncapped bonus scheme rewards near target achievement and our supportive team and award winning training programs will allow you to develop and advance your skills for a successful career in Financial Services.
What Your New Job Involves




Manage outstanding accounts from Australia's largest institutionsMaking and receiving high volume outbound/inbound callsInvestigations to locate and establish contact with our customersBuild and establish relationships with customers with rapport and trustCreating positive outcomes by negotiating repayment solutionsProblem solving and objection handling
What we can offer you!
3 Salary reviews in your first 18 months + earn uncapped bonusesFlexible hybrid work opportunities considered in as early as 6 months (2 days office, 3 days WFH)Fully paid training with continued support and coaching leading to growth towards promotion opportunitiesGain a Certificate III in Financial ServicesPerks and discounts through our employee benefits platformFree membership and competitive rates with our Car Share partner and Novated Leasing optionsWellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the officePaid volunteer daysPurchase additional annual leaveRegular team engagement events'Dress For Your Day' from smart casual to business attireEnd-of-Trip Facilities available for bicycle storage and showers
Who You Are
Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? Collections experience isn't required as we provide training with continued support and coaching. The majority of our leaders once began in this same role!
Experience in a call centre, hospitality, tourism, retail, sales or similar industriesExcellent communication skills (both written and verbal)Persistence and resilience to have challenging conversationsAbility to negotiate will be highly desirableShare a passion for results and a target driven environmentA natural problem solver and solution providerBasic computer literacy skillsA desire to learn and take on feedback
Essential Criteria
Must be available to work permanent full-time, Monday – Friday 8:30AM – 5:00PM
The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity,



an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.
We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Parramatta 2150
Advertised: 23 Jul 2025 AUS Eastern Standard Time
Applications Close
Back to search results Apply now Refer a friend
Whatsapp Facebook LinkedIn Email App
Customer Relationship Manager
Sydney - ParramattaFull-time
Does a challenge excite you? Have a knack for investigative work and problem solving? Start and grow your financial services career with a leading Australian provider!




Read more
Customer Relationship Manager
Sydney - ParramattaFull-time
Does a challenge excite you? Have a knack for investigative work and problem solving? Start and grow your financial services career with a leading Australian provider!
Read more
Powered by PageUp Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at Credit Corp by 2x
Sign in to set job alerts for "Customer Relations Manager" roles.Sydney, New South Wales, Australia 3 days ago
Double Bay, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Millers Point, New South Wales, Australia 1 week ago
Sydney, New South Wales, Australia 4 days ago
North Sydney, New South Wales,



Australia 4 days ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Moorebank, New South Wales, Australia 2 weeks ago
North Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 3 days ago
Macquarie Park, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Graduate/Assistant Customer Support Quality ManagerSydney, New South Wales, Australia 19 hours ago
Sydney, New South Wales, Australia 1 day ago
Sydney, New South Wales, Australia 4 days ago
Casula, New South Wales, Australia 2 weeks ago
Parramatta, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 days ago
Team Leader - Penrith - Part time (26 hours) - 12 Month FTCPenrith, New South Wales,



Australia 6 days ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 2 days ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 13 hours ago
Sydney, New South Wales, Australia 2 weeks ago
Customer Success Manager - Global Mobility - Japanese SpeakingSydney, New South Wales, Australia 13 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/139135519/c-222-customer-relationship-manager-sydney/?utm_source=html