27 Jul
Department of Transport and Planning
Melbourne
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Title: Communications and Stakeholder Officer
Requisition ID: 7898
Work Type: Fixed Term Full Time
Fixed Term Period: 03/04/2026
Location: Melbourne - East
Date Posted: 11 Jul 2025
About The Group
Communications and Customer Experience leads best-practice communications and engagement to connect DTP with our people, customers, industry partners and communities. We work collaboratively to enrich our customers’ experience of our services,
provide the information people need to get around safely and smoothly, and engage with Victorians about how they live and move, now and into the future.
About The Role
As a Communication and Stakeholder Officer at the Department of Transport and Planning (DTP), you'll play a key role in keeping Victorians informed and engaged on major transport initiatives across Metropolitan Melbourne. Working within the Communications and Customer Experience team, you’ll collaborate closely with colleagues and stakeholders to deliver timely, clear, and meaningful communication and engagement across road and active transport projects. This role is all about making complex changes understandable and relevant to the people they affect.
PD available here: Communications and Stakeholder Officer
What You Will Bring
You're someone who thinks strategically and can translate that thinking into real-world impact. You bring strong communication skills, a flair for engaging diverse audiences, and a genuine commitment to helping communities navigate change.
You’re confident in stakeholder management and project delivery, and you work best in collaborative environments where outcomes matter.
You’ll Also Have
- A knack for identifying key messages and shaping them for different audiences
- A proactive approach to problem solving, balancing the bigger picture with attention to detail
- The ability to manage competing priorities while staying focused on delivering quality work
- A strong customer focus, always looking to understand and meet community needs
Mandatory
EXPERIENCE AND QUALIFICATIONS
- A relevant tertiary qualification or equivalent experience in communications, engagement, public relations, education, or a related field.
Desirable
- Experience planning and delivering communication and engagement programs within the public sector, or across major projects, transport,
or infrastructure initiatives.
WHY JOIN US
At DTP, we’re all about connecting people – not just through transport, but through collaboration, inclusion and a shared purpose. You’ll be part of a passionate, supportive team that values flexibility, continuous learning, and making a real difference in people’s lives.
We Offer
- Meaningful work that shapes how Victorians move and live
- A diverse and inclusive culture
- Opportunities to grow your career in communications and public engagement
- Flexible working arrangements that support your work-life balance
How To Apply
Click the ‘Apply ’ button and you'll be redirected to a new platform and create an account.
If have any issues, click here for Quick Reference Guide on how to apply.
Applications close 11.59pm on Sunday 27 July 2025.
All Applications should include a resume and a cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.
For further information about the role please contact Michael Wintrip, Manager Communications and Stakeholder – Metro, Via
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.
Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.
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