24 Jul
Melbourne River Cruises
Melbourne
Cruise and Fleet Service Co-Ordinator
Melbourne River Cruises
We are on the hunt for a dedicated Cruise and Fleet Service Co-Ordinator to be the driving force behind our success. You will play an instrumental role in ensuring top-notch service delivery, maximizing our sales, and always putting our customers first. This role combines leadership, operational management, and a genuine passion for customer service.
Key Responsibilities : Over see service delivery, ensuring consistent excellence. Manage and mentor a team of ticket sellers. Collaborate with various departments for smooth operations.Over see inventory and financial management.Champion company policies, values and ethicsin daily operations.
What we are looking for:
Experience and Qualifications
Previous experience in customer service(essential)
2-3 years in supervisory roles (essential)
Busness degree or related field (desired)
Exposure to the hospitality /tourim industry(bonus)
Skills. Exceptional organizational and decision-making skills
Confilict resolution and strong computer literacy
Leadership prowess, with an emphasis on team motivation.
Attributes:
Professional, self -motivated, and detail-oriented.
Team player with a friendly and approachable demeanour.
Willingness to work flexibly, including weekends.
**Benefits**:
Work in a dynamic and fast -paced environment.
Opportunities for professional growth and training.
A supportive team and community -focused company culture.
oversee
**Salary**: $70,000.00 - $75,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- MELBOURNE, VIC 3000: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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