24 Jul
Finxl
Canberra
Location:
Canberra CBD, Australian Capital Territory- Job Type:
Contract- Specialisation:
Commercial- Salary:
Negotiable- Reference:
CR/013182_1661235842Canberra based and Work from home
12 months contract
NV1 Security Clearance required
Our client is looking for an experienced Process Co-ordinator
Incident processes to work for a large consultancy in Canberra and work from home.
Skills and experience:
Process Co-ordinator background
Experience driving the diagnosis of faults and defects and determining whether new incidents are related to known errors or existing ICT problems
Experience initiating actions to fix interruptions to service caused by errors/faults in the ICT infrastructure
Leading and facilitating investigations into high impact faults
Experience in Root Cause Analysis (RCA)
Experience in Post Change Review process
Experience with various Service Design, Transition and Operation processes
NV1 Security Clearance required
Next steps
Who we are
FinXL IT Professional Services is an established, innovative Australian company, providing technology-enabled business solutions and consulting services across many industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. By delivering services and implementing new systems, processes, and technology, we assist our clients in gaining competitive advantage and reaching new heights.
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