MJW024 Patient Services Administrator - IVF

MJW024 Patient Services Administrator - IVF

Join to apply for the Patient Services Administrator - IVF role at City Fertility

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Join to apply for the Patient Services Administrator - IVF role at City Fertility

The Opportunity
A

Brisbane Newstead Facility.
This role will have you interacting with patients to give them a quality experience by providing exemplary service, answering their questions and diffusing frustrating and difficult situations whilst they are on their

The Opportunity
A Patient Services Administrator has the primary role of providing exemplary customer service to the patients, clinicians and other departments of our Brisbane Newstead Facility.




This role will have you interacting with patients to give them a quality experience by providing exemplary service, answering their questions and diffusing frustrating and difficult situations whilst they are on their IVF journey .
About You
We are looking for someone who is patient-focused, compassionate, supportive, and a team promoter. Ideally, you will bring the following to the role:

- Demonstrated 1 – 2 years Medical Reception or similar customer services experience
- Clinician secretary in OBGYN experience is advantageous
- Must have experience in the Health Industry
- Intermediate to advanced working knowledge of MS Office
- Clinic2Cloud and/or Genie software or equivalent practice management software

Day To Day Of This Role

- Cost quoting, Medicare Billing / Private Health Billing
- Booking internal and external appointments within the clinic and Day Hospital
- Answering customer's questions on various complex matters related to the IVF journey, and day to day enquiries.
- Providing an understanding of all IVF services provided by City Fertility

Application Process




If this opportunity sounds like the perfect fit for you, submit your application now by clicking the ‘Apply’ button. Alternatively, you can find all our opportunities at City Fertility Career Opportunities: Fertility is an equal opportunity employer - All facets of diversity are important to us and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute to our progressive business.

- An applicant must be legally entitled to work in Australia - successful candidates are required to provide proof of their right to work in Australia prior to commencement. ** Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.



** All personal information received by will be stored, used and disclosed by us in accordance with our Privacy Policy.

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The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/138310641/mjw024-patient-services-administrator-ivf-brisbane-city/?utm_source=html