22 Jul
The Pancake Parlour
Cheltenham
**We are stacked with opportunities! At The Pancake Parlour we provide**:
- **Amazing discounts** on our Lovely! menu items
- **Career development** - our CEO, HR Manager, Director of F&B; and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors
- The opportunity to **gain valuable experience in areas like leadership**:
- learn skills that are transferable to any industry!
**You will thrive in this role if you**:
- Are a natural people person with a flair for customer service
- Are a big believer in putting the customer at the heart of everything you do
- Encourage a positive and fun team culture
- Enjoy being a team leader
- Have experience working in hospitality (previous supervisory experience advantageous)
- Aren't afraid to get on the tools and get your hands dirty
The Supervisor's main focus is:
- Ensuring that all customers receive excellent service.
- They also have accountability for the following statistics on their shifts:
- Cost of wages
- Average spend per customer
- Total gross profit
- Number of up-sells and second orders
**Job Types**: Full-time, Part-time, Casual
**Benefits**:
- Employee mentoring program
- Professional development assistance
Schedule:
- Flexible hours
- Shift work
- Weekend availability
Supplemental pay types:
- Penalty rates
- Tips
Work Authorisation:
- Australia (required)
Work Location: One location
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