22 Jul
Lane Cove Gymnastics Club
Lane Cove West
**General Manager - Club Pilates Lane Cove**
**Join Our Team: Launch Your Career with a Global Fitness Leader**
We're seeking a dynamic and results-driven General Manager to lead the successful launch and ongoing management of Club Pilates Lane Cove, a premier Reformer Pilates studio. This role offers a unique opportunity to transition from a sales-focused position to a General Manager role, with comprehensive training and support from our experienced Brand Manager.
**About the Role**:
As General Manager, you will be responsible for driving sales, delivering exceptional customer service, and overseeing the day-to-day operations of our studio. This role is an excellent opportunity for career growth,
with the potential to transition into a full-time General Manager position.
**Key Responsibilities**:
**Sales and Growth**:
- Execute a minimum of 50 outbound sales calls per day, nurturing leads and securing presales
- Build strong relationships with prospective members, understanding their fitness goals and tailoring your approach
- Consistently meet and exceed monthly sales targets
**Customer Service**: - Provide prompt, professional, and personalised responses to inquiries, ensuring a positive customer experience
- Foster a culture of exceptional customer service within the studio
**Operations and Management**:
- Manage the studio's sales pipeline and day-to-day operations
- Collaborate with the Brand Manager to develop and refine sales strategies
- Maintain detailed records of all interactions, ensuring accurate tracking of leads and sales progress
**Transition to General Manager**:
- As you progress in the role, you will take on additional responsibilities, including staff management, inventory control, and studio operations
**Requirements**:
- 1-2 years of proven sales experience, ideally within the fitness or wellness industry
- Experience with Reformer Pilates and willing to become certified
- Proven ability to build trust and rapport over the phone
- Strong ability to work autonomously and manage time effectively
- Exceptional communication, negotiation, and interpersonal skills
- A strong work ethic, a proactive attitude, and a passion for achieving results
- Genuine enthusiasm for fitness and wellness, and a strong belief in the transformative benefits of Pilates
**What We Offer**:
- Competitive hourly rate with performance-based incentives
- Opportunity to be part of a rapidly growing and successful global brand
- Comprehensive training and ongoing support from our experienced Brand Manager
- Significant potential for career advancement,
including a possible full-time General Manager position
- Flexible scheduling, approximately 25-30 hours per week during the presales period
**Job Type**: Casual
Pay: $25.66 - $39.05 per hour
Expected hours: 25 - 30 per week
Schedule:
- Day shift
Application Question(s):
- Are you willing to commit long term to this role?
**Experience**:
- Reformer Pilates: 1 year (required)
- Management: 1 year (required)
- sales: 1 year (required)
**Language**:
- fluent English (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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