(U-357) - Account Manager - Creative

(U-357) - Account Manager - Creative

SGK Macquarie Park, New South Wales, Australia
SGK Macquarie Park, New South Wales, Australia
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Regional Talent Acquisition Lead @ SGK - APAC & MEA | CEI Certified RecruiterSGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.
POSITION SUMMARY The Account Manager builds effective relationships with key client.



This role ensures the efficient coordination of projects from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget. The Account Manager utilizes an understanding of the Company's and the client's industry, business, and products to identify opportunities to sell additional solutions to meet existing client needs.
Responsibilities
Manage/Coordinate/Execute current Creative/Branding/Designing projects for clients, suppliers, external partners, and the Account team; provides timely responses to all inquiries.Supports the Company's profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities.Supports the Account Team in its effort to increase revenue through selling additional products and services across the business portfolio.Participates in the development of innovative proposals to capture both account growth and new business opportunities.Ensures the meeting of volume and revenue targets for each account.Builds new relationships and nurturing existing relationships with internal and external clients.Participates in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients' evolving needs as required; serves as the Subject Matter Expert on processes, capacity, timelines, etc.Ensures high quality standards in all client deliverables.Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams.Partners with the client, the Account Team, and project teams to resolve identified project issues.Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.Partners with Client Integration and the Account Team to ensure a smooth transition for new clients; attend pre-integration and planning meetings as needed.Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality,



etc.Provides solutions for business-related issues and situations and generate specific plans that achieve objectives.Provides expertise on customer pricing and promotional planning.Requirements
Bachelor's Degree in Sales, Marketing, Business Management or related fieldMinimum 2-3 year of Project/Account management experience in a Creative Design/Product Branding/Advertising Agency with good understanding of Artwork Design and CreativityCandidate with Packaging Design is highly advantageousStrong Client, Account or Project Management experienceHigh degree of proficiency MS Office Suite, Outlook & Internet applicationsStrong verbal and written communication skillsAbility to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as,



internal and external clientsAbility to work well autonomously and within a team in a fast-paced and deadline-oriented environment.Self-motivated with critical attention to detail, deadlines and reportingMatthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionArt/Creative, Sales,



and Project ManagementIndustriesAdvertising Services, Design Services, and Graphic DesignReferrals increase your chances of interviewing at SGK by 2x
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The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/137810963/u-357-account-manager-creative-new-south-wales/?utm_source=html