(P996) | Sales Operations Analyst, Meraki - Apjc

(P996) | Sales Operations Analyst, Meraki - Apjc

13 Jan
New South Wales

13 Jan


New South Wales

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!

Cisco Meraki has grown to become an industry leader in the IT space, with over 500,000 plus customers and with over 3 million active networks and counting around the world.

We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of networking and making cloud-managed IT a reality.

As part of an entrepreneurial team in this rapidly growing business, you will shape the future of our business and the experiences of our employees and customers.

We’re looking for a proactive, data-driven Sales Operations Analyst to join our dynamic and growing Sales Operations team. As a Sales Operations Analyst, you’ll be a thought partner for our sales team, developing and delivering insights, and driving efficiency, scale, and productivity for a global organization. In this highly collaborative role, you will test your process improvement and strategy skills by building and improving upon existing operations, documentation, and systems organization. Strong communication comes naturally to you when providing these insights to sales leaders, as you’ll act as a subject matter expert for sales dashboards to help leaders drive their business. You’ll hone your ability to manage large projects as Meraki continues to rapidly expand, resulting in the need for new sales processes and tools.

What you will do:

Manage and improve upon existing sales and sales operations process

Build and manage rep territory and lead routing rules in Salesforce.com

Produce & automate weekly, monthly and quarterly reporting as required

Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports

Work cross functionally to integrate Cisco data and systems into CRM

Manage Salesforce user requests, system troubleshooting, and system escalations

Mentor teammates and help develop peers

Work with leadership on ad-hoc strategic operational projects

Perform monthly revenue and account audits

Analyze sales representative efficiency and effectiveness and make tool and process improvement recommendations

You are:

Curious and a quick learner who loves a fast-paced and ambiguous environment.

Creative, you think about the team and business first, and stay engaged through challenging moments.

A strong communicator and can take complicated ideas and share them back clearly and simply.

Collaborative, committing to finding the best solution, and working across teams toward a shared outcome.

Accountable, managing your failures, taking pride in learning from them, and finding a way forward that comes naturally to you.

You have:

4+ years relevant experience in Sales Operations

Bachelor’s Degree with a technical or quantitative focus

Experience with technical aspects of Salesforce, particularly in reporting and hierarchy management

Can project manage process improvement initiatives from fruition to execution

Ability to think globally and strategically, then roll up sleeves to execute

Ability to prioritize tasks efficiently and solve problems independently

High degree of attention to detail

Energetic, personable, and comfortable working under tight deadlines

Demonstrated ability to build collaborative relationships with other departments

Excel proficiency

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

The original job offer can be found in Kit Job:

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