Head of Product - Invoicing & Payments - YDV733

Head of Product - Invoicing & Payments - YDV733

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Programa is a fast-growing venture-backed startup building the operating system for the design industry. Founded in 2020 out of Melbourne, Australia, our platform is purpose-built for interior designers and architects, replacing spreadsheets, PDFs, platform-switching, and scattered approvals with live tools that support every stage of a project.

Working across two verticals, Programa bridges designers and project stakeholders to centralise the entire conversation around design delivery.



Studios use it to manage specifications, schedules, project tasks, and client communication - all in one place. It’s how the design industry moves faster, with more clarity and less chaos.

About the Role

We’re looking for a Head of Product - Invoicing & Payments, to lead the strategy, development, and continuous improvement of our invoicing & payments capabilities. This is a critical area of Programa’s platform, enabling both interior designers and suppliers to manage projects, payments, and cash flow seamlessly. You’ll own the vision for this product area end to end — across designer and supplier experiences — collaborating closely with other Product Managers, Engineering, Design, and Customer Experience to deliver solutions that are reliable, intuitive, and impactful.

Responsibilities

- Define and communicate a clear vision and roadmap for Invoicing & Payments that aligns with the broader product roadmap, company goals and customer needs.
- Lead cross-functional teams to scope, prioritise, and deliver high-quality features on time and within budget.




- Engage with designers and suppliers to uncover pain points, validate ideas, and gather continuous feedback.
- Establish KPIs to track adoption, satisfaction, and revenue impact. Use data to inform decisions and iterate quickly.
- Work closely with Design to ensure solutions are elegant, intuitive, and meet the high expectations of our professional design audience.
- Collaborate with relevant stakeholders to ensure smooth onboarding, support and compliance with relevant regulations.
- Keep stakeholders informed on progress, challenges, and milestones, maintaining alignment across teams and leadership.
- Identify opportunities to leverage AI and automation to improve workflows and reduce friction.

Experience

- 7+ years as a Product Manager at a SaaS company
- 3+ years exposure to Stripe or a globally recognise payment gateway system




- 3+ years experience in invoicing software
- Strong track record of shipping customer-centric products in cross-functional teams
- Comfortable working from discovery and strategy through delivery and iteration
- Confident using data and customer insights to inform product decisions
- Excellent communication and stakeholder management skills

Bonus Experience

- Familiarity with accounting or ERP integrations
- Knowledge of compliance and regulatory considerations in payments
- Background in applying AI to workflow automation

Why Join Us

- Be Rewarded: We offer a competitive salary commensurate with experience and impact.
- Make an Impact: Your ideas and contributions will directly shape our product, customer experience, and company success.
- Work Autonomously: We value ownership and trust, empowering you to solve problems end to end.




- Embrace Innovation: From AI integration to evolving our processes, we stay at the forefront of technology and design.
- Grow with Us: As Programa scales, you’ll have opportunities to learn new skills and advance your career.
- Work Flexibility: Enjoy a hybrid environment with 3 days a week in our dog-friendly office in Cremorne and 2 days working from home.

Seniority level

- Seniority level

Director

Employment type

- Employment type

Full-time

Job function

- Job function

Product Management and Marketing
- Industries

Software Development

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The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/137345088/head-product-invoicing-payments-ydv733-melbourne/?utm_source=html