Telehealth & Online Counsellor | [UWC-623]

Telehealth & Online Counsellor | [UWC-623]

10 Jan
Australian Unity

10 Jan

Australian Unity


Join us and thrive

Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and care services to more than 700,000 Australians.

Today, while we’ve grown to a company of nearly 7000 employees, our focus remains the same as it was 180 years ago to deliver Real Wellbeing for our customers, members and the community.

Your role

Australian Unity is excited and proud to be partnering with Beyond Blue to deliver their support services to all Australians in need.

We’re looking for experienced Mental Health Counsellors to join our community-based team and make a difference every day.

This is a virtual telephone & online health service requiring you to work from home.

Applications will be considered for full-time fixed-term contracts (for 3 years) for day shifts through the week.

All applicants will be required to work across a rotating roster as part of this role.

About you

You’ll be working from home supporting a 24 / 7 omnichannel brief counselling and advice service. You will deliver counselling services to anyone who feels the need to reach out for support, as well as being a clinical escalation for Coaches and may provide clinical supervision.

In this role, you will work closely with fellow Counsellors, direct Team leader and Coaches around day-today service delivery.

Your expertise and qualifications will include :

- You are a passionate, experienced counsellor and care about making a difference to people’s lives just as much as we do.

- You have a tertiary degree and / or masters in one of the following : Counselling, Psychology, Social Work, Social Sciences, Mental Health Nursing, Welfare OR :

- Tertiary degree in unrelated field plus Graduate Diploma in Counselling from ACAP (2-year Course) or accreditation from relevant colleges or association.

- You have minimum 2-years’ experience in counselling post relevant qualification.

- You are self-motivated and tech savvy with strong administration and time management skills.

- You are friendly, open and can easily build trust with people in their environment.

- You are currently or are willing to obtain and maintain a Professional registration with either ACA, AASW, APS, AHPRA or PACFA

- Working with children checks are required

Technology Requirements

As this is a phone-based telephone service there are minimum setup requirements for you to adequately perform in this role including :

- Private room / space which can be used for your home office set up

- A reliable internet connection

- You have strong IT skills and proficiency in telephony-based systems where you are comfortable navigating software, typing and talking at the same time.

To support you with your working from home set up we will provide you with a company PCs / laptops, headset and additional financial support for any office equipment required to support you in your role.

What makes us, us

There are four key attributes that set us apart :

- Good people : We strive to set ourselves apart through the capability, warmth and expertise of our people.

- Wellbeing experts : Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.

- Long-term commitment : As a member-owned company, we’ve been focusing on long-term outcomes and single-minded dedication to our members and customers since 1840.

- Driving positive impact : Everything we do is focused on making a positive difference at a personal, community and societal level.

All these things are infused with our values of bold, warm and honest

For a discussion in confidence about this opportunity, please contact Sakshi Awasthi, Talent Acquisition Specialist, SAwasthi australianunity. / car... Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.

Should an applicant be the preferred candidate, background checks (including police checks, reference checks, ASIC banned and disqualified persons and bankruptcy checks) will be completed prior to the candidate's employment being confirmed.

The outcomes of the background checks do not automatically bar candidates; however, will be assessed against the inherent requirements of the job.

To ensure the safety and wellbeing of our people, customers and community, Australian Unity requires that all employees and contractors must be fully vaccinated against COVID-19 by no later than 31 December 2021 as a condition of entry of any Australian Unity workplace.

In order to progress your application, you will need to provide evidence of your COVID-19 vaccination status, proof of booking for the COVID-19 vaccination, or medical exemption certificate from a registered medical practitioner.

Thank you for your understanding.

Recruitment Agencies

Please be advised that Australian Unity does not accept unsolicited resumes from Recruitment Agencies. Australian Unity will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Talent Acquisition team on a specific position for which we have requested candidates for.

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