Front Office Manager | (QA-29)

Front Office Manager | (QA-29)

10 Jan
Grupo Mantra
Brisbane City

10 Jan

Grupo Mantra

Brisbane City

Mantra on Queen is minutes from restaurants, shops, galleries, museums, parks and Brisbane’s main sporting stadiums. Offering fully equipped apartments with stunning views of the city and the Brisbane River, it’s big with family popping up for a weekend.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Front Office Manager.

As our next Front Office Manager reporting directly to the General Manager, you will :

- Lead the Front Office Team to deliver an incomparable service experience

- Drive guest service initiatives throughout a diverse Front Office Team

- Empower them to always go the extra mile for our guests

- Coach and mentor Guest Service Agents to grow their career, whilst capitalising on networking and learning opportunities for your own career growth and development

What we are looking for :

- Trust experience would be advantageous

- A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience

- Someone with a genuine personable service style that always blows our guests away

- Someone with strong hotel operation experience would be ideal

- A positive, enthusiastic attitude and the ability to work a flexible 7-day roster

Please note, this role requires the successful candidate to live onsite at the property.

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of exclusive rates across Australia from 30% off!

Apply now to begin your journey!

Accor's COVID-19 Vaccination Policy applies at designated Accor locations. Mantra on Queen is not currently a location where COVID-19 vaccination is mandated by the Accor COVID-19 Vaccination Policy.

Except in rare cases where an exemption may apply, COVID-19 vaccination will be required if the location is declared a mandatory COVID-19 vaccination workplace in the future.

Learn more about Accor - Follow ALL-Accor Live Limitless all.pacific

Work your way across the Pacific and find other opportunities -

To see what our team are up to connect with us at KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.

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