Senior Support Coordinator And Community Partnerships | [XE-525]

Senior Support Coordinator And Community Partnerships | [XE-525]

Senior Support Coordinator & Community Partnerships (NDIS )Irena careNewcastle, Newcastle, Maitland & Hunter NSW (Hybrid)Aged & Disability Support (Community Services & Development)Full time$90,000 – $125,000 per yearCommunity Partnerships & Senior Support CoordinatorNewcastle, Tamworth & Upper Hunter | Remote Start + Regional TravelContractor or Full-Time | Be the Local Face of Irena CareAbout the RoleIrena Care is a nationally registered NDIS provider expanding into under-serviced regions of Newcastle, Tamworth, Taree, Maitland, and the Upper Hunter, where participants often struggle to access consistent, culturally safe,



and high-quality support.We're seeking a community-embedded leader to represent Irena Care across the Hunter and New England areas.
You will:Acquire and onboard NDIS participants through local networksDeliver Support Coordination (Level 2 and/or Specialist) for varied and complex needsServe as the trusted local face of Irena Care in community, hospital, and allied health settingsYou can begin as a 3-month contractor (ABN) or transition directly to full-time if you bring an active caseload.
The role starts remote, with supported outreach across the region.Key ResponsibilitiesParticipant Acquisition & IntakeBuild referral pipelines with GPs, LACs, PHNs, hospitals, and local providersRepresent Irena Care at expos, interagency meetings, and forumsLead compliant onboarding: service agreements, risk assessments, intake documentsLiaise with central intake and clinical teams to support transitionsSupport CoordinationManage a caseload across Newcastle, Tamworth, Taree, and surrounding townsHelp participants understand and implement their NDIS plansCoordinate SIL, psychosocial, and high-needs servicesMaintain accurate reports, notes,



and documentation in CRMCommunity & Stakeholder EngagementBuild and nurture relationships with NGOs, councils, clinics, and service providersIdentify regional service gaps and propose localised solutionsRepresent Irena Care with professionalism, empathy, and cultural humilityWho You AreYou may come from:Support Coordination, NDIS LAC, Mental Health, Aged Care, Youth or Justice ServicesYou Bring:Local knowledge and strong community ties in Newcastle, Tamworth, or HunterExperience supporting First Nations, remote, or high-needs populationsAbility to work independently and build trust in the communityCultural sensitivity, reliability, and passion for outcomesEssentialsNSW Driver's Licence + Reliable Vehicle (travel allowance provided)Comfortable with hybrid/remote work and regular community travelNDIS Worker Screening, Police Check,



WWCC (or willingness to obtain)What We OfferFlexible Work OptionsContractor (ABN) for 3 monthsOR Full-Time Employment (with active caseload)Hybrid: work from home with supported community engagementFuel card + phone (BYO laptop)Bonus & Growth StructureCompetitive pay or day rate (based on role type)Performance bonuses for:Participant acquisitionRetention & satisfactionOnboarding and complianceProfit share (5–10%) after KPI targets and full-time conversionPD budget + PD leave after transitionTools & Team SupportCentral intake triage and onboarding teamClinical team and compliance templatesMarketing tools, flyers, and sponsorship for events like Ready-Set-ConnectAbout Irena CareIrena Care is a national NDIS provider delivering:Supported Independent Living (SIL)In-home SupportsDay ProgramsSupport CoordinationWe focus on community-first, participant-driven support, especially in regional and thin-market areas where it's needed most.
#J-18808-Ljbffr

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/136462522/senior-support-coordinator-and-community-partnerships-xe-525-newcastle/?utm_source=html