AP-95 - Service Desk Officer

AP-95 - Service Desk Officer

07 Jan
|
Recognized
|
Adelaide

07 Jan

Recognized

Adelaide

Service Desk Officer

Commencing ASAP!

Work in a highly sought after Government Department

Convenient CBD location

* Act as the first point of call level 1 - 2 for inbound customer support calls gging of requests in the helpdesk tool

* Proactively monitor incoming service requests from customers through the use of the Helpdesk Ticket Systemr> * Work with customers to resolve their queries/issues via phone using remote support tools

* Escalate issues to other technicians where appropriater>

Adelaide

Our Ideal Cte:

Level 1-2 Help desk support

Knowledge of a helpdesk ticketing system egerviceNow

Exceptional customer service mminucation skills

A passion for all things IT



Proven ability to work within a team effectively

Good time Confidential, strong analytical oblem-solving skills

To be considered for the role click the '' button or for more information about this her opportunities ictoria Important Company on 0617 or

ote the above job

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13619657/ap-95-service-desk-officer-adelaide/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: ap-95 - service desk officer
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert