[JYL839] | Services Specialist

[JYL839] | Services Specialist

07 Jan
|
GE Digital
|
Victoria

07 Jan

GE Digital

Victoria

SummaryProvides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.mpacts departmental operations and responsible for planning/execution.he role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures.ome judgment be required but this is typically with guidance.b DescriptionRoles and ResponsibilitiesContribute to the implementation of GIS solutions utilizing the Smallworld Software Suite.wn technical deliverables during the entire lifecycle of the projects.ngage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations.ork closely with the client to understand their needs and develop strategies tailored to their organization through site assessments.lso make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process.s responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfactionDeveloping in-depth knowledge of a technical discipline.ses prior experience and acquired technical expertise to execute policy/strategy.-depth understanding of key business drivers; uses this understanding to accomplish own work.n-depth understanding ofsho w work of own team integrates with other teams and contributes to the area.es some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.ses prior experience and on-the-job training to solve straightforward tasks.as access to technical skills and analytic thinking required to solve problems.use multiple internal sources outside of own team to arrive at decisions.job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent.rovides informal guidance to new team members Required QualificationsThis role requires advanced experience in the Smallworld Implementation Services.ditional InformationRelocation Assistance Provided

No

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13619249/jyl839-services-specialist-victoria/?utm_source=html

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