LQW294 Senior Service Delivery Engineer

LQW294 Senior Service Delivery Engineer

07 Jan
New South Wales

07 Jan


New South Wales

Who we are

BigID is a data intelligence platform for privacy, security and governance - enabling customers to proactively discover, manage, protect, and get more value from their regulated, sensitive, and personal data across their data landscape.e're reimagining data management, empowering customers to drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

Headquartered in New York City with a worldwide presence, we are building a global team with a passion for innovation and next-gen technology with R&D in the heart of teI Aviv.igID has been recognized for its data intelligence innovation as a World Economic Forum Technology Pioneer,

named to the Forbes Cloud , # on the Inc the list of fastest growing private companies in America, and an RSA Innovation Sandbox winner.

At BigID, our team is the foundation of our success.oin a people-centric culture that is fast-paced and rewarding

you'll have the opportunity to work with some of the most talented people in the industry who value innovation, integrity, and teamwork.

Who we seek

BigID is growing quickly, and we are expanding our Services team and seeking a Senior Service Delivery Engineer.he services team plays an important role in the successful setup, integration and deployment of BigID's discovery tools, for our customers and implementation partners.his position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.

What you'll do

Work closely with client stakeholders to determine technical requirements for specific business objectives at hand

Plan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients' specific requirements

Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers' environments

Deliver training for respective technologies at an applicable level of depth and detail for a given audience

Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

What you'll bring

Senior level experience in information technology, with at least 3 years in a customer-facing role ? preferably involved in product implementation and hands-on technical activities within enterprise corporate environments

Understand operational parameters and troubleshooting for a combination of the following

Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Development

Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment

A proactive approach in understanding internal and customers business challenges

Professional experience in Docker and Kubernetes deployments.

Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2

Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform

Experience with Hadoop HIVE/Spark

Experience with REST API

Programming or scripting skills with Java or Python

What's in it for you-!

Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.

Equity participation - everyone shares in our success

Flexible work arrangements

Other compulsory benefits based on country of residence

Our Values

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other

Do - We do what it takes to make a positive impact

Try - We try our best and we don't give up

Shine - We shine and make it our mission to always stand out

Diversity & Inclusion

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the in which the candidate is applying.ome as you are.



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