(FR-956) Customer Service Va

(FR-956) Customer Service Va

07 Jan
|
Remote Staff
|
Victoria

07 Jan

Remote Staff

Victoria

transition to after 3 monthsWorking Schedule

7

AM - 11

AM MNL time 9

AM - 1

PM Brisbane TimeAbout the Client

A Queensland-based electricity retailer and energy service provider.esponsibilities

Assist client enquiries through Please apply through this site.nd live chat billing and new connection Create follow up tickets for new connections In some occasions - assist clients for over the phone enquiries Resolves service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution Perform admin related reports, KPI analysis etc.equirements



Experience in customer service industry, service industry preferred.xcellent communication skills both written and verbal Excellent typing skills 40- 50WPM Administrative skills through industry experience Familiarity with office software and phone systems>

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13619113/fr-956-customer-service-va-victoria/?utm_source=html

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