JHS020 Medical Receptionist - Casual - Townsville GP Superclinic

JHS020 Medical Receptionist - Casual - Townsville GP Superclinic

Medical Receptionist Casual – Townsville GP Superclinic

Casual hours - 3 to 5 Shifts a week - between hours 4pm and 10pm Monday to Friday, rotational weekends between hours 8.30am and 7pm.

Suitable position for after school hours and weekends

Duties include, but are not limited to:

· Answering incoming calls, busy switchboard and professional emails

· Appointment bookings and managing multiple diaries on a software system

· Meeting and friendly greeting of patients - customer service

· General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies

· Willingness to learn, be directed and follow procedures

· COVID screening of entering patients,



in compliance with current guidelines

· Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations

· Filing, scanning, copying

· Providing support / assistance to our healthcare professionals

The successful applicant must have:

· Exceptional customer service skills, with a polite manner, and empathic nature

· Enjoy a fast paced environment

· Ability to remain calm under pressure, with a positive and enthusiastic disposition

· Demonstrate outstanding organisational / time management skills, with the ability to multi-task

· A commitment to on-the-job training and ongoing learning and development

· Take pride in their written and verbal communication skills, paying attention to detail

· Willing to take direction and work collaboratively as part of a Team

· Intermediate computer knowledge/skills

· The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals

· Current driver licence for errands (automatic work car)





· Australian citizenship or permanent residency essential (Working holiday visa employment unavailable)

Please send CV, cover letter and references by email ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/133885461/jhs020-medical-receptionist-casual-townsville-superclinic-townsville/?utm_source=html