[K-78] - Administration, Customer Service and Warehouse Sales Operations

[K-78] - Administration, Customer Service and Warehouse Sales Operations

23 Nov
|
Life Cycle Urns
|
Maidstone

23 Nov

Life Cycle Urns

Maidstone

Life Cycle Urns Pty Ltd - Wholesale Funeral Products Australia is a fast growing, quality Australian business.



Supplying premium urns and jewellery to the funeral industry and direct to the public. We run a busy warehouse, operating through our eCommerce platforms and sales office.



We are a small group of skilled and talented people looking to add an enthusiastic multitasker to our team. Covering the areas of Administration, Customer Service and Sales Operations, the onsite role requires you to be able to think on your feet, be a great problem solver, have a natural ability to build great rapport with customers and service providers alike.



Tasks covered in this role:



- Management of phone and email customer enquiries



- Processing online, phone and email orders for both retail and wholesale clients using Maropost/Neto eCommerce platforms

- Customer management

- General administrative duties

- Accounts receivable and reconciliation work using Xero

- Liaising and point of contact with logistic partners

- Responsibility for the returns/refunds process

- Assistance with daily pick/packing as required

- Assisting with warehouse co-ordination

- Assistance with stocktake and inventory management

- Assisting in warehouse receivals which includes product QA and lifting cartons up to 20kgs

- Manage calendar tasks and keep on top of daily/weekly/monthly priorities across warehousing and sales



What we need from you:



- Proficient computer skills

- A welcoming, respectful and professional phone manner

- Proficient in English

- Be able to give and receive constructive feedback

- Customer service experience

- Thrive from excellent communication, be it verbal or written

- Be a time management guru

- High attention to detail

- Can learn new skills quickly

- Be a reliable, responsible and hardworking team player

- Have a roll up your sleeves ‘can-do’ attitude



The cherry on top:



- Previous experience with eCommerce platforms

- Knowledge of Xero

- An understanding of warehouse processes and systems



We are looking for ‘the right fit’ to work with and contribute to our team so we are happy to be flexible with Fulltime or Part time position in order to find our hidden gem!



If you enjoy the pace of a small business and have a love of sales, operations and great customer service, we welcome you apply with a cover letter which outlines why you feel you are the best candidate for the position together with your resume.



Due to high volumes of applicants only short listed candidates will be contacted.



www.lifecycleurns.com



www.funeralproducts.com.au



Job Types: Full-time, Part-time, Permanent



Salary: $50,000.00 – $60,000.00 per year



Schedule:



- 8 hour shift

- No weekends



Experience:



- Customer service: 1 year (Preferred)

- Warehouse: 1 year (Preferred)

- Administrative: 1 year (Preferred)

- E-commerce: 1 year (Preferred)



Language:



- English - Professional Level (Required)



Work Remotely:



- No

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13058659/k-78-administration-customer-service-and-warehouse-sales-operations-maidstone/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: [k-78] - administration, customer service and warehouse sales operations
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert