[D458] Process Improvement Manager

[D458] Process Improvement Manager

22 Nov

22 Nov



The Organisation

This international shipping organisation with its head office based in Sydney CBD is looking for a Process Improvement Manager to join their Regional Customer Success Team for an initial 12-month fixed term contract.

The Opportunity

Reporting to the Pacific Regional Customer Service Manager you will be responsible for driving operational excellence and continuous improvements for their shipping and logistics customers and stakeholders.

Your key responsibilities will include:

- Supporting the leadership team by identifying and initiating process improvement/standardisation opportunities.

- Collaborating with global process owners to implement global operational SOPs,

and modification of Pacific SOPs when the situation justifies

- Developing a framework to structurally enable frontline teams at all levels to bring forward ideas for continuous

- Being responsible for identifying, initiating and supporting new improvement opportunities

- Cross area/regional level best practice sharing for local successful improvements

The Criteria

- Previous experience in shipping and logistics.

- Degree qualified

- Solid knowledge of customer service process and systems

- Strong analytical skills

- Capacity to handle change and good change management skills

- Excellent analytical skills and ability to understand complex problems and providing innovative solutions

This is a fantastic opportunity to join a global leader and make a real difference to their customer experience. If you believe you have the right skills and experience, please APPLY now and Mark Green from people2people will give you a call!

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: [d458] process improvement manager
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert