Administration & Showroom Host [I-941]

Administration & Showroom Host [I-941]

21 Nov
|
Oscar Hunt
|
Melbourne

21 Nov

Oscar Hunt

Melbourne

About the business:



Oscar Hunt Tailors is one of Australia's leading and fastest-growing tailoring brands. We craft one-of-a-kind suits and shirts for work and special occasions. We deliver a unique experience to our clients, underpinned by very high-level customer service.



About the role:



As our showroom host, you will play a pivotal role in the delivery of high-quality service to our clients. Key tasks include:



- Welcoming clients to the showroom, and preparing them for their appointment;

- Responding to inbound client enquiries, and effectively communicating valuable information about the Oscar Hunt process and general suiting/menswear/womenswear advice;

- Managing the showroom calendars,

ensuring an efficient allocation of tasks across our fitting and tailoring staff;

- Ensuring that the delivery of a client's garments are on schedule;

- Effectively updating our client management system (CMS) following interactions with clients;

- Invoicing customer orders;

- Delivering "above and beyond" customer service;

- Managing the showroom “flow”;

- Client assistance where required including postage and dry cleaning;

- Preparing client garments prior to fitting.



Benefits and perks:



There are many great benefits to joining Oscar Hunt, including:



- We are a young and passionate team, and have cultivated a fun and stimulating work environment;

- There are many opportunities for advancement, both within Oscar Hunt, as well as related businesses;

- Strong mentorship and learning, with a focus on career advancement;

- We deal every day with a fun and interesting product, that is best in market;

- Great CBD location on Hardware Lane, close to many good restaurants and cafes.



Skills and experience:



Our showroom host is often the first and last touch point with our clients, so it is incredibly important that you have great interpersonal skills, and a warm demeanour.



In addition, the following skills are required:



- High attention to detail;

- Effective at multi-tasking and prioritising;

- Professional;

- Effective communicator, both spoken and written;

- Knowledge about menswear and style will be a bonus

- 2+ years in an administration role is ideal.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13053199/administration-showroom-host-i-941-melbourne/?utm_source=html

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