IO-617 Customer Service Coordinator

IO-617 Customer Service Coordinator

21 Nov
Hays Contact Centres

21 Nov

Hays Contact Centres


Inbound Call Centre

Your new company

This is a fantastic opportunity to advance your career with an industry leading company in their Customer Service team based in Turrella.

Your new role

Working for a furniture design company and reporting in to the Customer Service Manager you will be an integral member of their customer service team.

Your key responsibilities include:

- Providing advice to customers over the phone in relation to products and warranty claims

- Receiving inbound phone calls and understanding the customer's concern

- Processing of customer service orders

- Providing a high level of customer service

- Data entry- issues, customer details, customer requests

What you'll need to succeed

- Customer Service experience in retail or contact centre

- Outstanding communication skills both verbal and written

- Excellent phone manner

- Understanding of SAP desirable

- A strong & professional work ethic

- Self-motivated

- Attention to detail

What you'll get in return

- Full time, permanent role

- Mon - Fri, office hours

- $55,000 + super

- Office based in Turrella but WFH 2/3 days per week.

- Great employee benefits and generous discount

- On-site parking

- Great supportive team

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected], or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

SA Licence number : LHS 297508

The original job offer can be found in Kit Job:

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