(B118) | Permanent Part-Time Customer Service Opportunities!

(B118) | Permanent Part-Time Customer Service Opportunities!

21 Nov

21 Nov



Datacom are growing!

As a Customer Service Representative at Datacom, you will be providing essential services to the Australian public on behalf of our Australian Federal Government clients. Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer.

We’re looking for people ready to hit the ground running as a Customer Service Representative.

We believe that great customer service comes down to the individual. We’re looking for great people, no prior experience is required. Our training and development plan will ensure you have the right tools to be successful and thrive in your career.

We also offer flexible working arrangements!

About the Role

As a Customer Service Representative, you’ll work in a fast-paced team environment to meet key performance indicators that are focused on quality outcomes for customers.


Our operating hours are Monday to Friday between 7:30am – 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

We are offering permanent Part-Time roles, working either 3 days per week or school-hours 5 days per week, based on your individual preference.

This is a great way to get your foot in the door with one of Australasia's largest, homegrown Tech companies.

We understand that life can be busy, therefore, Datacom’s commitment is to provide a flexible work life balance to suit your personal or family commitments.

About you

- You are able to demonstrate your focus on customer service

- Proficient verbal and written communication skills that meet our benchmarks

- Listening skills that identify customer needs and provide appropriate solutions to customer enquiries

- Intermediate computer skills

- Able to effectively manage sensitive customer interactions

- Able to demonstrate your own sense of self-awareness as well as empathy for others

- Due to Federal Government security clearance requirements, Australian Citizenship is essential

About Datacom

At Datacom we have over 6,500 people across Australia, New Zealand, Asia, The United States and the United Kingdom - generating over $1.1 billion annually. We create diverse, cutting-edge, and sustainable solutions for our clients, so they can better connect with theirs. Datacom design, build and run IT systems and process for businesses, support existing legacy IT systems and processes, and custom-design brand new ones. With scope that broad there is a career opportunity for everyone!

If you’re looking for meaningful employment with genuine career progression, training and development, Datacom would love to hear from you!

The original job offer can be found in Kit Job:

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