[TM771] - Maintenance Service Coordinator

[TM771] - Maintenance Service Coordinator

21 Nov
Strata Plan

21 Nov

Strata Plan


About the role

Our Maintenance service coordinators are responsible for the scheduling, management & communication for all repairs & maintenance issues within our property portfolio. As a central point of contact for everyone involved in the Owners Corporation, this role offers the chance to deliver exceptional customer service.

Skills & Experience

- Experience in a customer service role

- Excellent communication, problem-solving & customer service skills

- Property/maintenance admin experience preferred, but not essential

- Experience handling difficult & complex situations

- Excellent written, verbal & numerical skills

- Attention to detail & ability to work under pressure & to short deadlines

- Computer literate with experience in Microsoft Office package

Duties & responsibilities

- Maintenance administration including, work orders, quoting, contractor compliance, induction management & file management.

- Daily monitoring & updating of all maintenance requests & following up with contractors as to job status.

- Raise & manage jobs in our software management system

- Answering calls, emails & online reports of maintenance-related problems

- Attending meetings with customers to discuss ongoing maintenance cases

Immediate Start - December 2021

To express your interest in this role 'apply now' via SEEK with your resume and cover letter attached. To find out more about our fantastic company and culture visit https://www.strataplan.com.au/

The original job offer can be found in Kit Job:

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