[MB487] - Managed Services Practice Lead

[MB487] - Managed Services Practice Lead

21 Nov
Lateral Plains

21 Nov

Lateral Plains


Are you a nerd looking for a new herd to join?

Lateral Plains is based in the heart of the Ballarat CBD. Our focus is providing Systems and Network Administration for clients who are around the corner or literally 16,000 KMs away in Toronto, Canada.

We currently have an opportunity for a multifaceted individual to provide support for our team, to Microsoft client networks, along with Mac and Linux environments - providing room for you to expand your skills (if you don't have experience with these technologies).

The successful applicant will have experience in the following areas (not necessarily all):

• Microsoft Server Stacks

• Microsoft Office 365 / Azure

• Microsoft Exchange

• Microsoft Windows

• SharePoint

• Networking

• Virtualization Technologies (Hyper-V / VM Ware / KVM based)

• Customer Service / Communication Skills

• Issue Identification / Troubleshooting Skills

• Nerf Gun/s*

• Leadership experience

On-site training will be provided with a view to increasing your skills and exposure to many different environments and solutions. We are looking for a long term full-time commitment, growing your skills as our business develops.

We are looking for an individual who shares our passion for IT and fits well within our supportive environment. The successful candidate must have excellent communication skills.

IT Diploma, Degree or Industry certifications including WatchGuard, MCP, MCSA, MCSE, CCENT, CCNA or Apple Certs (AMCT), are highly regarded, though are not essential - if you grew up living and breathing IT - this role is for you!

We operate our own datacentre facility right here in regional Victoria!

Additional consideration is given to those who have experience with Linux, Watch Guard and/or Apple.

This role has a roughly 20% remote telephone based support (the successful candidate must be able to speak clearly and professionally and be willing to answer phones!) and 80% on-site/office based support requirement. Individuals with excellent customer service experience are highly regarded.

A clear police check may also be required, random drug & alcohol testing is part of some of our jobs so may be required at any time, A valid full Australian drivers licence is required. Working with childrens check is also necessary.

Whilst preferred, but not necessary, a passport may also be required.

Lateral Plains will offer the successful candidate/s competitive rates, excellent working conditions, a great work environment, negotiable terms and a team that actually do care about the individual.

*We enjoy what we do and we also have fun with an armoury of nerf guns and experienced operators we don’t shy away from a random nerf battle and it’s not uncommon to see toys flying or driving around our amazing office complex.

Lateral Plains is an equal opportunity employer, we encourage multiculturalism and diversity in our work force. We value inclusivity and support LGBTQIA+.

Lateral Plains acknowledges the Traditional Custodians of our country throughout Victoria and Australia. We pay our respects to all our Elders past, present and emerging.

The original job offer can be found in Kit Job:

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