[W-154] | Application Support Analyst

[W-154] | Application Support Analyst

21 Nov
|
SALT SEARCH
|
Melbourne

21 Nov

SALT SEARCH

Melbourne

Application Support Analyst



The Company



Salt is excited to have partnered with well-established Not-for-Profit organisation based in Melbourne, who is currently seeking an Application Support Analyst to join one of their IT Operations team on a permanent basis.



The Role



As an Application Support Analyst, you will:



- Provide level 2 support application support

- Help to resolve tickets

- Identify and escalate any issues

- Liaise with third party vendors

- Create and maintain operational documentation



This is an excellent opportunity a passionate Application Support Analyst who is looking to take the next step in their career.



Key Skills and Competencies:





The successful Application Support Analyst should have the following skill set:



- Previous commercial experience in Application Support

- Proven experience across all phases of IT Service Management

- Experience in building / improved Monitoring systems (Dynatrace, Splunk, New Relic or AppDynamics etc.)

- Solid understanding of ITIL processes

- Strong problem solving and analytical skills

- Good organisational skills and the ability to prioritise your workload



If you're interested then apply now, as we are interviewing for this role immediately! Alternatively, feel free to give me a call for a confidential call or send me an email for more details.



Jonathan Tutty



(P) 0417 485 362



(E) [email protected]



Salt and all our clients are Equal Opportunities Employers



Salt is acting as an Employment Agency in relation to this vacancy.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/13052795/w-154-application-support-analyst-melbourne/?utm_source=html

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