Senior Technical Support Officer | [IG-755]

Senior Technical Support Officer | [IG-755]

17 Sep
Uni Roles

17 Sep

Uni Roles


Job Description:

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by QS Top 50 Under 50 rankings as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow. 

The Faculty of Engineering and IT (FEIT) is a large and complex faculty with seven schools, research centres, engineering laboratories, IT laboratories and a large technical workshop. In 2018, UTS Tech Lab came online,

a university research facility encompassing significant engineering and IT laboratories, which will establish FEIT as a key research leader.

The Faculty of Engineering and IT is recruiting for a Senior Technical Support Officer within the Mechanical, Mechatronics and Robotics Laboratories team. The STSO will coach and mentor less experienced technical staff on a day-to-day basis, while supporting undergraduate and postgraduate students, other faculty staff and external stakeholders with research and industrial projects. This role will report directly to Technical Support Team Leader.

Detailed Description

FEIT provides a Technical Support Service based on a consolidated Faculty led model. Technical Support activities are delivered by ‘clusters’ of specialists within the UTS Tech Lab.

The clusters include:

- Workshop and fabrication laboratories (WF)

- Civil and Environmental Engineering (CEE)

- Mechanical, Manufacturing and robotics (MMR)

- Data, Electrical and Physical Science (DEPS)

About the role:

The Senior Technical Support Officer (STSO) for the Geotech Laboratory will be primarily focused on supporting our Geotechnical Facilities. This will include to set up instruments, experimental apparatus’ and all related components of experiments for the smooth running of the Geotechnical laboratory for both undergraduate and postgraduate students.

Main responsibilities:

• Instruct undergraduate and postgraduate research students, especially in the Geotech laboratory with regard their test setup feasibility and provide support where required for the operation of the test setup.

• Run the practical classes held in the Soils Laboratories in conjunction with academic staff. In this role the STSO works under the direction of the academic staff member, undertaking duties which include demonstrating how to run the experiments to the students, explaining techniques and supporting students in undertaking their experimental work, in either the city campus or Tech Lab..

• Perform routine machine maintenance to ensure the practical classes and research projects are uninterrupted. This involves machine calibration, replacing or sharpening tool pieces and keeping the machines clean and in a good operational environment.

• The STSO will instruct undergraduate and postgraduate research students in the Geotechnology laboratory with regard their experimental design feasibility and provides support where required.

• Knowledge in sensors and acquisition systems will be required.

• The STSO will produce the necessary specifications and drawings required for work to be performed by the Faculty’s workshop in experimental setups. The scope of this work covers drawings for nominated projects, utilising computer aided design using AutoCAD

• The STSO may be required at certain times to support other area’s of Civil Engineering when required

Main skills/experience:

• Good written and oral communication skills

• Demonstrated ability to organise work within established time constraints

• Familiarity with conventional and new equipment of soil mechanics and concrete laboratories.

• Familiarity with Australian standards regarding Civil Engineering experimental tests.

A Bachelor degree in Civil Engineering or related fields will be considered as an advantage OR extensive experience and specialist experience or broad knowledge in technical field, OR an equivalent combination of relevant experience and/or education/training.

• Experience in laboratory procedures - including preparation of basic documents

Remuneration & Benefits

Base Salary Range: $92,791 to $102,650 pa (HEW 7)

This role attracts 17% superannuation (pension) in addition to the base salary.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.

This position is full-time and appointment will be made on a fixed term basis for 6 months

How to Apply

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Documents section).

In addition to your resume and cover letter, you are also required to address all of the key selection criteria in a separate document. For information to assist you with compiling statements to answer the selection criteria, please visit Answering Selection Criteria​.

Only those applications submitted via the UTS online recruitment system will be accepted. 

As you will be unable to save your application once started, please have all required documents and information available prior to commencing.

Please ensure that the file name for each document submitted includes IRC206094 and your name

Specific enquiries or issues with your application may be directed to Amelia Costain in the UTS Recruitment Team via [email protected]

Closing Date:  Wednesday 22nd September 2021 at 11:59pm (AEST)

Applicants must have current and valid work rights in Australia for the duration of the contract.


UTS Recruitment care about digital accessibility. If there is any content in our advertising that you have struggled with, please make us aware so that we can make our information accessible to all.

In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact [email protected] for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. Cited as a WGEA Employer of Choice since the inception of the award, we were among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.

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