(XNN941) | Customer Service Representative

(XNN941) | Customer Service Representative

03 Sep
|
eToro
|
Sydney

03 Sep

eToro

Sydney

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.



eToro’s award-winning trading and investing platform is home to millions of traders and investors in 140 countries. Join our Customer Service department and enjoy a professional, rewarding job atmosphere at a company that puts on emphasis on professional standards,

while keeping the workplace fun. We offer competitive fees and great benefits for the right applicant.



What will you be doing?





- Provide first level support to the company’s clients by chat, e-mail and phone.

- Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines.

- Represent the company and product at the highest possible level and provide a “WOW” professional and service experience





Requirements





- Speak Mother tongue level English /other languages are a big plus!!

- Have Service Orientation.





It Will Also Be Nice If You





- Have a basic understanding of the financial markets

- Have experience working in customer service





You Must Also Possess The Following Qualities





- Have phenomenal inter-personal skills

- Be a real team player

- Have high motivation to succeed and contribute





This is a shift-based position - Weekend shifts required



7 days a week (5 shifts per week per person)



Currently working between the hours of 6am to 7pm which is split into 2 shifts



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The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/12004459/xnn941-customer-service-representative-sydney/?utm_source=html

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