ZF840 - Supply Chain Specialist

ZF840 - Supply Chain Specialist

04 Sep

04 Sep



Showpo is the Australian owned, global, social media led e-commerce brand, redefining fashion retail for the new generation.

Established in Sydney in 2010, what started as a platform to disrupt the traditional retail model, is now a global fashion destination. As one of Australia's largest social media brands, we connect a community of millions around the world to inspire and discover the latest trends, with over 100+ new styles dropping weekly.

Our Operations team is responsible for ensuring our service delivery exceeds our customers expectations, This is a highly influential role in this space, working directly with our carrier partners to maintain SLA’s & introduce new services.

This role works in collaboration with our Customer Service & Warehouse Teams ensuring all departments feedback is considered.

Reporting into our Head of DC & Operations you’ll work across departments to execute & deliver on projects & initiatives, we want you to challenge how we do things and bring a point of view.

Day To Day You Will

- Be a key player in ensuring our customers are satisfied with their orders, You will have influence over all components of this process with the key focus on the carrier performance & delivery.

- Work with the Warehouse Manager to ensure the dispatch is as efficient as possible & with our eCommerce teams to ensure that we are communicating the most accurate details to our customers.

- Outbound Carrier performance reporting & management

- Work with our Production manager to ensure a timely, safe delivery of products from international manufacturers to our global warehouses.

- Work closely with existing vendors to build relationships with a focus on continual improvement of services. This includes but is not limited to, Freight carriers both inbound & outbound, Packaging suppliers, Training partners & Operational providers.

- Actively seek out new Carriers/vendors to meet the needs of the business.

- Drive continuous improvement in the business including automation and streamlining of processes, and the most efficient use of resources.

- Act as an overall contact and escalation point for operational challenges

- Intake forecasts & KPI’s incl DIFOT

- Inbound freight vendor management

- Creation & maintenance of Internal SOPS, including training of wider team

- Ensure contractual compliance among vendors & re-negotiate terms to be in line with budgetary requirements

About You

- Experience in Logistics and Operations.

- Project Management experience.

- Commercial mindset and passionate about organisational growth.

- Confident and strong-willed demeanour with the ability to successfully carry out negotiations with suppliers, contractors and other third-parties.

- A keen focus on people development & ensuring cohesion between supply chain & DC team

- Organised, team player with the ability to prioritise, multi-task and be flexible to meet tight deadlines in a fast-paced environment

- Driven & enthusiastic member of the team, always up for a challenge and has a willingness to learn

- Experience with international compliance & customs a bonus!

- Experience in warehouse management a bonus!


- The list is growing, but here are some of the things you will enjoy:

- Our embedded culture of Think Big, Get S**t Done and Have Fun gives everyone the ability to make a massive impact across the entire organisation.

- We are a fun team with a high-growth hustle

- Ambitious OKR’s with weekly business updates from our CEO and Senior Leadership Team

- Genuine commitment to sustainability, Showpo is putting CSR at its heart

- Flexible working environment including the ability to work from home

- Huge staff discounts across Showpo and over 50 amazing brands on site including: rollas, Alias Mae, Levis, Dr Martens, Superga and A Brand

- Regular sample sales

- Celebration is part of our core DNA from social events, to cruises on the harbour, to costume parties and Karaoke.

- We work hard and celebrate connecting as a team

- Opportunities to find purpose and give back through volunteering and hosted presentations from our charity partners with workplace giving and donation matching supported

- Dog friendly office

- Breakfast Bar

- Education, Wellness and Lunch & Learn Programs

- Company wide I S**t Rainbow Awards - Reward & Recognition Program - come and celebrate your colleagues with bubbles every Friday!

Are you our next Supply Chain Specialist?! For more information or to apply, click the link...

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