IP-824 Customer Service Centre Agent

IP-824 Customer Service Centre Agent

03 Sep
Hanson Australia

03 Sep

Hanson Australia


Customer Experience Experts

We are looking for reliable and conscientious individuals with a passion for customer service to join our friendly Customer Service Centre team located in Brisbane. With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.

Reporting directly to the Agent Team Coordinator, your team are responsible for delivering a high level of customer service. You pride yourself on delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.

In your new role, you will:

- Deliver a great customer experience

- Handle a range of inbound customer calls from around Australia

- Effectively manage customer orders for concrete and aggregate products

This role is a great fit for you, if:

- You have previous customer service experience

- You have a passion for delivering remarkable customer service and great results

- You are a natural problem solver

- You have a high level of resilience and adaptability to changing situations

- You enjoy utilising advanced technology

What we offer:

- Comprehensive 4 week structured induction training program

- Flexible working hours

- You will be rewarded with an attractive remuneration package and a quarterly bonus

- Be part of highly recognised global brand name and growing organisation.

- Ongoing career and development opportunities

- Onsite secure parking right in front of your purpose built office

Hanson is proud of our culturally diverse and inclusive workforce. We encourage applications from the Aboriginal and Torres Strait Islander community, and people from every culture, gender and sexuality identity, age and ethnic background.

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