Day Spa Manager [DI063]

Day Spa Manager [DI063]

18 Jan
|
endota spa Gymea
|
Gymea

18 Jan

endota spa Gymea

Gymea

About us

endota spa Gymea is the Sutherland Shire's busiest day spa, providing its regular clients with a wide range of massage and beauty services for over twelve years.

endota spa Kiama, our sister spa is just over one hour away on the beautiful South Coast. A smaller, up-and-coming spa, Kiama has huge potential to be the go-to spa in the area.

Our growing team of spa professionals are dedicated to helping their clients achieve their wellness and skin goals and live healthy, well-balanced lives. As part of Australia's largest day spa network we have access to extensive training opportunities, national awards and work with our exceptional endota spa product ranges designed specifically for Australia.



endota spa Gymea has won numerous awards thoughout its history including endota spa Franchise of the Year, the Local Business Awards Excellence in Beauty Services and most recently the 2021 Local Business Award for Excellence in Environmental Sustainability. Both spas have huge potential to again gain accolades with the right leader at the helm.

Qualifications & experience

- Previous experience leading a team of 30+ staff (including 2-3 in your management team) is desirable.
- Experience mentoring a leadership team and secondary sites would be ideal.
- Experience in Health & Wellness would be a great advantage, though having an unfullfilled passion for the industry may be equally as valuable.
- Business management experience is neccessary, and whilst a qualification in this area would help, it is not vital. You will receive some training in all areas of your role, but you will need to bring a good understanding of operations, stock management, HR and budgeting. You will take the lead to ensure all areas of the business are operating efficiently and effectively,



that the staff are well supported and the business is meeting financial goals.

Tasks & responsibilities

- Working with your leadership team to maintain a high standard of service, cleanliness and environmental sustainability in the Gymea spa.
- Mentoring and supporting our Kiama manager to succeed in her spa.
- Recruitment, employee on-boarding & rostering; building a beautiful big team with a strong culture and great work environment.
- Working with your reception team to provide an exceptional customer service experience and efficient administrative processes.
- Managing stock ordering, stocktakes and new product launches.
- Working with endota support centre, Gymea Tradies Club & external providers to ensure marketing is up to date and effective.
- Working with business owner to ensure spa is operating in line with budgets,



achieving business plan goals and being rewarded for your success!
- Payroll, banking, client satisfaction management and other tasks as required to keep this award-winning spa running smoothly.
- Ensure endota spa protocols are being followed by staff and all policies and procedures adhered to.

Benefits

- Enjoy the perks that come with all the hard work you'll put into this role to look after your own wellbeing and make life a little sweeter.
- Regular spa treatments to ensure high service standards and to keep yourself well.
- Cost-price skincare and lifestyle products.
- Great staff events which in the past have included Luna Park, High tea at the Shangri-La, Tough Mudder, Paint & Sip classes and Melbourne Cup days at the races!
- Potential to work from home for a small portion of your role to complete administrative tasks (once training completed).




- Some flexibility to build a roster for yourself and the leadership team that works for you all.
- An online library of health and wellbeing resources (fitness classes, meditations, recipes and more!) at your disposal.
- Discounts at a number of external businesses for being part of the endota spa team.
- Share in the profits of the business in addition to your annual salary to truly reward you for your great efforts.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/116924682/day-spa-manager-di063-gymea/?utm_source=html

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