18 Jan
Tamworth Oral Health and Dental Care
Tamworth
About the role
We are seeking a full-time receptionist/treatment coordinator to join our dental practice in Tamworth, NSW. This crucial role will be responsible for providing exceptional customer service to our patients, managing the practice's front-of-house operations, and coordinating patient care. As a member of our passionate and dedicated team, you will play a vital part in supporting the practice's growth and delivering the highest standards of oral healthcare.
What you'll be doing
- Greeting patients with a warm and friendly demeanour and managing the front desk and reception area
- Scheduling and coordinating patient appointments, ensuring efficient workflow and minimising wait times
- Handling patient inquiries,
booking treatments, and providing information about our services
- Maintaining accurate patient records and updating medical histories
- Assisting with insurance claims and financial transactions
- Providing administrative support to the dental team as required
- Ensuring the reception area is well-presented and organised at all times
What we're looking for
- Proven experience as a dental receptionist or in a similar customer-facing role
- Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
- Strong organisational and multitasking abilities, with a keen eye for detail
- Proficiency in using dental practice management software and standard office software
- A warm, friendly, and professional demeanour, with a commitment to delivering high-quality patient care
- A team-oriented approach and the ability to work collaboratively with the dental team
What we offer
At Tamworth Oral Health and Dental Care, we are committed to providing a supportive and rewarding work environment.
You will have the opportunity to work with a dedicated team of dental professionals, benefit from ongoing training and development, and enjoy a competitive salary.
About us
Tamworth Oral Health and Dental Care is a leading dental practice serving the Tamworth community for over 20 years. We are dedicated to providing the highest standards of oral healthcare, using the latest technologies and techniques. Our practice is known for its friendly and welcoming atmosphere, and we are committed to building long-lasting relationships with our patients.
If you are an enthusiastic dental receptionist/treatment coordinator who is passionate about delivering exceptional patient care, we would love to hear from you. Apply now to join our dynamic team.
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