Job Description: About Xchanging Xchanging has been specialising in workers’ compensation claims management for over 16 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible. By providing the right services at the right time, Xchanging gives employers the confidence they comply with legal and regulatory requirements, and injured workers the confidence they are being well cared for. Xchanging is part of the DXC Technology group of companies, the world’s leading independent, end-to-end next-generation IT services company. DXC employs , staff globally, of which over 5, are insurance practitioners.
We work with our customers to build a culture of performance with integrity. About the role We are seeking talented and energetic Eligibility Officer Team Manager to join our team on a permanent full-time basis to be based at our Docklands & Burwood East Office. Flexible working arrangements For this role we are open to flexible working arrangements such as Remote working. Many of our current Employees are enjoying the benefits. If you are open to a better work-life balance & less commute stress this role might be just what you’re looking for. About the Role Seeking Eligibility Officer Team Manager. with strength, resilience and leadership to achieve business and Worksafe objectives, through utilisation of your analytical and communication capability will see your success in this position. Demonstrated leadership and people management Extensive experience within the workers’ compensation industry and an in-depth understanding of workers’ compensation legislation Negotiation and influencing Drive to succeed and empower others Superior customer service and communication Exposure to WorkSafe Victoria claims management systems Strong understanding of Agent remuneration drivers Strategic thinking and approach Required Expertise Prior people management experience Claims Management experience Industry experience in claims management or in a statutory benefits system; and Strong knowledge of the Accident Compensation Act and associated regulations Benefits We recognise the contribution of our employees and reward our staff with a competitive salary, career opportunities and ongoing professional development. In return for your experience and dedication, Xchanging offers a range of attractive benefits: a generous Reward and Recognition program competitive salary packages and other financial benefits, including an Employee Referral Program great work/life balance a dynamic and stimulating work environment, where career progression and learning are paramount, and participation in company and community events is actively encouraged. If you want to make a career in the Worker's Compensation industry, if you are customer focused and have excellent communication skills with relevant industry or paralegal experience, we would love to hear from you.
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