Job Description: About Xchanging Xchanging has been specializing in workers’ compensation claims management for over 16 years and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible. By providing the right services at the right time, Xchanging gives employers the confidence they comply with legal and regulatory requirements, and injured workers the confidence they are being well cared for. Xchanging is part of the DXC Technology group of companies, the world’s leading independent, end-to-end next-generation IT services company. DXC employs , staff globally, of which over 5, are insurance practitioners.
We work with our customers to build a culture of performance with integrity. About the role The Administration Assistant provides administrative support to the Dispute Resolution team to enable them to perform their roles and maintain a high level of performance. The duties of an administration assistant include; Sorting and distributing correspondence daily Supporting the Dispute Resolution team with their administrative activities Filing and photocopying Data entry and record keeping Responding to telephone enquiries Arranging appointments. To be successful in this role Attention to detail and organizational and planning skills Strong communication skills - written and verbal Resilience and perseverance Customer Service focus Reliability Experience working in a busy and fast-paced environment Respect for privacy and confidentiality of customer information The ability and desire to work as a key member of a team. Required expertise: Customer Service experience Positive outlook and proven work ethic Computer Skills Benefits of working with Xchanging We recognize the contribution of our employees with a competitive salary, career opportunities and ongoing professional development. Xchanging offers a range of attractive benefits including: salary packaging ability to purchase additional annual leave employee referral program volunteer leave wellness day reward and recognition program industry qualifications flexible work arrangements and part time options.
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