Job Description: An excellent opportunity now exists for an experienced Customer Billing Analyst to join our dedicated and high performing team. In this role you will be responsible for liaising with the client as well as internal DXC functions to ensure contract and billing queries are resolved. The location is open, but should be close enough to a DXC Australia office for you to be able to work there when required. Key Responsibilities: Invoice review and management of any invoice exceptions/issues, and management of the internal billing data collection process to ensure accurate end-to-end (E2E)
Customer Billing and Invoicing Management of Client information requests related to contract charges Management and tracking of vendor contracts and/or business Commitments on an account Assist Commercial Manager on annual budget set-up Assist to ensure required cost controls, financial treatment and business processes are setup and managed Support Sales Enablement & Sales Support functions/governance Support the Account Governance Framework and hosting governance meetings with stakeholders as required Reviewing and approving sales proposals and draft client letters Support management of account business risk mitigation strategies allocated by Commercial Manager Work closely with Commercial team to drive continuous improvement plans for the account and maintain any existing standard operating procedures Working with cross functional teams across DXC to ensure contractual compliance Provide back-up to commercial team when needed To be considered, you should have the following: Degree in either Business Management or Information Technology, or equivalent experience Experience in IT outsourcing business within Account Management, Delivery Management or Business Operations Functions Strong communication skills and attention to details Australian citizenship is mandatory due to client account Baseline clearance desired Ideally you will also have experience in the following areas: Understanding and interpreting IT contract language Commercial management Financial acumen (incl. billing & invoicing) Ability to analyse IT project financials Understanding of IT Projects financial management Problem solving skills Presentation skills Sales & deal pursuit If this sounds like you and you want to join an organization focused on Delivering eXcellence for our Customers and Colleagues, please apply by following the links below. Due to government client requirements, applicants must currently be Australian Citizens and be eligible to gain a Federal Government baseline Security Clearance. Trust, transform & thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today’s rapidly changing technologies.
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