Technical Service Representative (FIFO – Tom Price) - AIV-795

Technical Service Representative (FIFO – Tom Price) - AIV-795

30 Jun
Komatsu Australia
Port Hedland

30 Jun

Komatsu Australia

Port Hedland

Job no: 4634

Komatsu’s purpose is to create value through manufacturing and technology innovations to empower a sustainable future where people, businesses and our plant thrive together. Komatsu celebrates its 100 years with a renewed commitment of building a sustainable business for all stakeholders. We focus on building partnerships, considering the needs of society, customers and other stakeholders first and then working together to innovate, solve challenges and create value for generations to come.

Our Brand promise: Creating value together.

The Opportunity:

Komatsu has the opportunity for a technical service representative to assist in our Rio Tinto contract.

The role will be managing the fleet health of all Komatsu Electric Wheel Loader equipment by way of providing on-the-job technical assistance for the maintenance personnel in fault finding including major components change outs, maintenance practices & operating practices. Your job is to assist personnel to resolve parts sourcing issues and resolve technical information sourcing issues.

Key responsibilities:

- Understanding the daily downtime of machine fleet at site

- Involvement in repair process on local dealer machinery

- Assistance in administration of warranty

- Understanding and forecasting the scheduled downtime

- Weekly site update

- Feedback on service personnel

- Optimisation of machines

- Machine systems monitoring

The knowledge, skills and abilities we’re looking for:

- Hold a Trade or Engineering Qualification or background.

- Have sound knowledge and experience of Komatsu Electric Wheel Loaders.

- Have worked on Mine Site/s in the WA Mining Industry.

- Self-motivated with good initiative as well as strong team player attitude with drive and professionalism to excel

- Always have a high standard of Customer service whilst always promoting Komatsu Products and Services.

- Demonstrated problem solving skills.

- Ability to demonstrate a strong commitment to O.H.S always.

- Ability to work away remotely at the customer site.

- Have strong negotiation skills and attention to detail

Are you Komatsu?

We’re looking for someone who shares our values of Ambition, Perseverance, Collaboration and Authenticity. You have integrity, a deep respect for diverse perspectives and care about the people you work with. You are team-oriented, innovative and a naturally engaging person. Not only are you proud of the high performance and uncompromising quality of the work you do, but you strive to live the shared values of your organisation and are focused on helping the company improve productivity and safety worldwide.

Closes in a month - 29 Jul 2021

Published on 29 Jun 2021, 4:43 AM

The original job offer can be found in Kit Job:

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