Parliament of Australia
Australian Capital Territory
Who we are looking for?
The Department of Parliamentary Services (DPS) is recruiting for Pass Office Clerk vacancies within the Personnel, Physical & Systems Section, Security Branch.
Security Branch is responsible for the provision of security services, including daily operational security, policy management, building security, parking services, visitor access, security risk management, resilience planning and emergency management. Security Branch works in partnership with the Australian Federal Police (AFP) to ensure the safety and security of Australian Parliament House (APH) occupants and visitors.
The Personnel Security team is seeking two highly organised and motivated people to provide high quality front counter customer service within the Security Pass Office, whilst operating within a dynamic small team environment with excellent communication skills.
As Security Pass Office Clerks you will be required to apply departmental policies and procedures regarding security Access Card issue and co-ordination, and where appropriate exercise sound judgement in undertaking Access Card issue related tasks. The Pass Office team is an integral component of Parliamentary Security and therefore, team members are encouraged to foster innovative thinking and embrace positive change.
The successful candidate will possess sound administration skills, a strong customer focus, and the ability to work under pressure and deal with a variety of clients at all levels.
Eligibility and/or Job Specific Requirements
The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.
DPS welcomes applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.
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