(HKC539) Warranty / Customer Service Administrator

(HKC539) Warranty / Customer Service Administrator

28 May
|
Team Penske
|
Brisbane

28 May

Team Penske

Brisbane

What you will do:



- Provide service advisory support to the service department.

- Build relationships with customers to ensure ongoing business and to ensure that customers satisfaction is maintained.

- Increase and maximise all service sales through proactively liaising with customers

- Be responsible for processing and administration of branch warranty claims

- Manage warranty claim progress and report on warranty claim status

- Liaise with central warranty and service team to ensure matters are dealt with in a timely and efficient manner

- Support the branch team with a professional approach to all service and warranty enquiries.



As an ideal candidate you will have:





- You will have previous experience within a similar industry (automotive dealership experience would be ideal);

- True customer focus – you'll be able to communicate information in a clear, logical manner and provide meaningful advice and problem solving strategies to our valued customers;

- Attention to detail and highly accurate data entry/data processing skills;

- Are passionate about working safely and maintaining excellent housekeeping practices.



Why choose Penske?



At Penske, we know that it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:



- Accredited Training & Development Programs

- Commitment to providing the highest levels of safety, technical and leadership training

- Competitive Remuneration

- Reward and Recognition Programs

- Employee Referral Program – generous employee referral fees

- Employee Assistance Program

- Family Friendly Benefits including Paid Parental Leave

- Access to Discounted Travel, Health Insurance & Motor Vehicle benefits

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10843407/hkc539-warranty-customer-service-administrator-brisbane/?utm_source=html

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