About The Role
Role Location: Shop 244 Level 1 Castle Towers Shopping Centre Castle Hill NSW 2154 Role Type: Permanent Full-Time As a Senior Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end needs across transaction activities, needs-based conversations and educating them on digital solutions. You will also proactively support the Branch Manager in coaching team members and delivering ANZ’s Retail strategy. You will be part of a collaborative team and will act as a point of contact for more complex customer needs, as well as support the Branch Manager by acting as an advocate for change. About You To be successful in this role,
you will ideally bring the following:
- Leadership and coaching capabilities
- Role models a strong customer focus, preferably with retail experience
- Enjoys working in a collaborative team environment
- Ability to multi-task, highly adaptable to change and ambiguity
- Proactive, shows initiative
- Active user and promoter of technology
About ANZ At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career. We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy. A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded. ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you. Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.
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