Site Lead, ICT [N03]

Site Lead, ICT [N03]

28 May
First Quantum Minerals

28 May

First Quantum Minerals


Job description:

FQM Australia Nickel Pty Ltd operates the Ravensthorpe Nickel Operations (RNO), situated approximately 554 kilometres south east of Perth, Western Australia. This position is based at the Ravensthorpe mine site.

This role is offered on a weekday residential roster, residing in the idyllic coastal community of Hopetoun, with a generous housing allowance.

As a ICT Site Lead you need to be a highly motivated and experienced system administrator with strong technical, leadership and communication skills. You will manage the delivery of ICT systems and services, while leading a small & dynamic team of professionals, ensuring that systems and services are available and meet business requirements.

Roles and Responsibilities

The leadership responsibilities of the ICT Site Lead include:

- Ensure site ICT objectives & KPIs are achieved

- Ensure site ICT systems meet business requirements and conform to group guidelines

- Ensure performance and availability of site ICT systems meets business requirements and SLAs

- Ensure Group ICT policies, procedures and standards are implemented and enforced on site

- Manage site ICT staff

- Performance management, attendance/rosters, development and training

- Plan and manage site ICT budget and expenditure

- Manage supplier/contractor agreements/contracts, KPIs and relationships

- Ensure high-level planning is performed, executed and meets requirements, including:

- Information management, information security, application management, availability management, capacity management, disaster & recovery planning

- Prepare ICT reports for management & stakeholders

The systems administration responsibilities of the ICT Site Lead role include:

- Manage the availability, capacity and performance of all ICT systems

- Provide helpdesk and support services to 300+ users/computers

- Assist with the support and resolution of LOB application issues, including:LIMS/CCLAS, Mineman, Datashed, Surpac, PI, HFM, Pronto, INX

- Provide rostered on-call after-hours support

- Work within and maintain high quality processes, guidelines and standards

- Maintain up-to-date systems documentation & procedures

- Manage data backup, retention and recovery

- Manage changes and incidents

- Plan, implement and support new applications and technologies

- Manage and support all ICT systems, including but not limited to:VMWare vSphereMS Hyper-V ServerMS Exchange Server 2016MS Windows Server 2008-2020MS SharePoint Server 2010-2013 / SharePoint OnlineMS Power BI – Business Intelligence – Reports + DashboardsMS Teams / Office 365MS SQL Server 2008-2017MS SCCMSymantec Backup ExecHP Proliant Servers & HP StoreVirtual iSCSI SANCisco switch & routingCisco security appliances – Umbrella, Meraki FirewallUbiquiti Unifi WIFIUbiquiti UISP - Air Fibre + NanobeamsMotorola 2 Way Radio CommunicationsAccess Control (Cardax, PSD)Telephony – Cisco Call Manager, desk phone & mobile phonesCisco WebEx Roomkit Video ConferencingSystems Monitoring Tools – PRTG, SolarWinds, ZabbixApplication Development – Github / Docker.

First Quantum recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age etc. - to see more visit .

The original job offer can be found in Kit Job:

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