Account Manager [FBI-574]

Account Manager [FBI-574]

28 May

28 May



- Account Manager

- - Join our dynamic Qantas Sales team, a high growth division

An opportunity to develop your account manager skills

Permanent positions, Mascot location

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

As an Account Manager, you will effectively manage the operational and commercial performance of our Corporate customer base,

using the telesales channel to strengthen client relationships and drive incremental revenue and market share. Managing a diverse customer group, you will manage the performance of the portfolio, conduct account reviews and be involved in negotiations and contract renewals. Through your excellent customer relationship management skills, you will manage accounts and recommend appropriate strategies, as well as analyse customer data trends to identify opportunities for growth.

You’ll have:

Customer relationship management experience, preferably gained in a telesales environment

Highly developed negotiation, communication and influencing skills

Demonstrated prior experience managing the performance of customers, ensuring adherence to contracts

Prior experience in contract negotiation and contract management

Ability to analyse, pivot and present large data sets effectively

Proficiency in using Microsoft Office Suite and Salesforce or CRM systems

Experience in B2B sales such as travel, utilities or telecommunications industries will be highly regarded

This role is a unique opportunity to join a high performing team at an exciting time of growth. You will enjoy huge diversity across your customer groups and leverage and develop your sales skills with Australia’s strongest brand.

The original job offer can be found in Kit Job:

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