Customer Care Officer - [NRC846]

Customer Care Officer - [NRC846]

24 May
GN Group

24 May

GN Group


Customer Care Officer

We are looking for a Customer Care superstar to join our energetic, growing organisation to help us ensure our customers receive only the best experience.

Each day you will be:

- Attending to customer queries by phone and email

- Talking directly to medical professionals

- Maintaining communication across manufacturing, inventory, sales and customer care

- Talking directly to patients when required, being the first point of contact

- Entering orders

Skills and Experience

- At least two years in a Customer Service Representative role in the Pharmaceutical, Medical or FMCG industry

- Strong communication skills both written and verbal

- High level of attention to detail

- Intermediate to advanced MS Office skills

- ERP Systems exposure advantageous

To be successful in this role, you will need to be a team player and possess exceptional written and verbal communication skills, attention to detail, and fast, accurate data entry skills. You will demonstrate adaptability, be comfortable working in a fast-paced environment and be able to demonstrate strong problem-solving skills.

Here at GN we are passionate about our Customer Experience and we are looking for an energetic, positive person with a "can-do" attitude who puts the customer at the heart of everything they do.

If this sounds like you, apply now!

Please note that we will only accept applications from those with the right to live and work in Australia

The original job offer can be found in Kit Job:

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