(BM-573) | Customer Support Assistant

(BM-573) | Customer Support Assistant

24 May

24 May



At Opal HealthCare, we know that companies don’t succeed, people do .

Our purpose is to bring joy to those we care for and our values of  C ompassion,  A ccountability,  R espect and  E xcellence reflect that  CARE  is at the heart of everything we do.

About Blacktown Terrace Care Community (149 Bed Care Community):

Conveniently located close to Blacktown Hospital, the care community offers the Western Sydney community access to the very best specialist aged care services including permanent, respite and dementia-specific care.

Blacktown Terrace Care Community is currently seeking an experienced permanent part time Customer Support Assistant. 

About the role:

- Sales & Marketing duties

- Client Services

- Checking timesheets against rosters before payroll submissions

- Resident and family liaisons around new admissions and general enquiries

- Conducting tours of the home with prospective residents and their families

- Accounts Payable/Accounts Receivable processing

- Minute taking at management meetings

- Assisting with recruitment

- Generalist administration duties as required by the home manager and support team

Role requirements:

- Prior experience in administration and customer service

- Proficiency in Microsoft Office

- Rostering experience is essential 

- Experience in aged care/hospital environment preferred

What Opal can offer you:

- Industry leading hourly rates 

- Family friendly rosters with stability of shifts 

- A friendly, social, collaborative team

- Work/life balance

- Ongoing career development opportunities including access to Opal Scholarships

- Career progression to move up and across into roles within a growing organisation - at Opal we are passionate about growing our team from within! 

All applicants must be willing to obtain a police clearance certificate via Opal's police check system and undergo pre-employment medical. You may also be required to attend a drug screen.

You must also be willing to obtain a personal NDISWC through your state government provider prior to commencing employment.

Please note: a current flu vaccination will also be required for you to work in our homes.

The original job offer can be found in Kit Job:

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