Health Support Services
Position Profile : We are seeking to appoint two enthusiatic and dynamic individuals to the position of ICT Service Specialist. In this position you will work as part of the Health Support Services (HSS) ICT Business Unit, the ICT Service Specialist will be responsible for engaging with customers to thoroughly understand their business functions, needs and service expectations. The ICT Service Specialist will install, test and maintain digital workspace devices and software to meet these requirements in accordance with HSS standards. The successful applicants will provide ICT Specialist services at various metropolitan locations as part of Service Operations in conformance to ICT Service Management processes.
You will also monitor the utilisation of digital workspace products and advising customers of effective allocation.
Area Profile: Health Support Services (HSS) provides value for money corporate support services to WA Health through skilled and motivated people. This includes delivering business focused financial, ICT, supply and workforce services within an environment of standardised systems and processes. Partnering with client agencies and other stakeholders, HSS operates within a customer focussed service culture designed to complement client agency corporate service operations. HSS provides a service within a framework of established values and behaviours based on achieving the corporate service standards and expectations of our customers. With a commitment to equity and diversity, relationships are based on trust, mutual respect and the acceptance of responsibility and accountability. HSS are committed to employee career development and professional learning.
Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):
- .% employer contributed superannuation into a fund of your choice. For further information .
- Access to generous salary packaging arrangements
- Professional Development Opportunities and Study leave/assistance
- Flexible working arrangements
- Flexible leave arrangements
- Other professional and location based allowances
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