(UL-505) - Customer Service Officer, Administrative Assistant

(UL-505) - Customer Service Officer, Administrative Assistant

23 Apr
Department of Communities

23 Apr

Department of Communities


The Opportunity

As an Administrative Assistant or Customer Service Officer you will have the drive and motivation to want to help people. You will have exceptional customer service skills, both in person and on the phone, which make our clients feel safe and valued. You will be a team player and be willing to learn new skills and help your team. At Communities no one day is the same.

There are currently two permanent positions (one full time and one part time, .FTE/ hours per fortnight) available for immediate filling at our Karratha Office.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact  Karen Barter, A/Administration Manager,

on and/or via email

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next months across the Department of Communities. 

Working in the Pilbara

On offer for suitable candidates is a work life balance, flexible leave options and salary packaging. Additionally, due to the position’s location in a remote region employees are also eligible for:

- District allowance

- days of North West Annual Leave

- Annual leave travel concessions

Our Pilbara region offers the perfect opportunity to grow both personally and professionally. We also offer a range of relaxed lifestyle benefits and great facilities including community services, healthcare, education and sporting amenities.

Join the Department of Communities

Apply online by clicking the ‘ Apply for Job ’ button (above and below) and provide the following documents in Word or PDF format only :

- A current resume/CV

- A two () page summary providing examples of your skills and experiences in:

- Customer service

- Administration

- Teamwork

In the context of the capabilities and behavioural indicators as outlined in the Level Capability Profile.

- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable)

- An application form (for hard copy applications only)

Applicants who are short listed will be assessed on all the capabilities as outlined in the Level Capbility Profile during the selection process.

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Brielle Karklin, A/HR Consultant, at or on .

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls -

Speak & Listen -

SMS relay -

Equity and Diversity

The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Brielle Karklin, A/HR Consultant, at or on . If you are an Aboriginal person who would like assistance with your application, please contact on .

Lodgement is system generated. Any emailed applications or late submissions on or after :pm will not be accepted.

The original job offer can be found in Kit Job:

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