Guest Service Agent | (J-307)

Guest Service Agent | (J-307)

21 Apr
|
Grupo Mantra
|
South Australia

21 Apr

Grupo Mantra

South Australia

Mantra Tullamarine Hotel is a modern 4.5 star property, conveniently located a short five minute drive from Melbourne Airport. Mantra Tullamarine provides 277 spacious, contemporary accommodation options including deluxe, executive and premier studios. With six state of the art meeting rooms, two large function rooms, and on-site 140 seat restaurant, Woodlands Restaurant & Bar, this role is ideal for someone looking to find their Mantra in an extensive Food and Beverage department.



We are currently looking for a motivated, bubbly and vibrant

Guest Service Agent

to join our friendly Front Office Team.



Often the first point of contact for our guests,

your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.



You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.



There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.



DISCLAIMER: This role is required for Mantra Tullamarine which is currently being operated as a quarantine Hotel.



If you're an energetic hospitality professional with a passion for customer service,

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10468829/guest-service-agent-j-307-south-australia/?utm_source=html

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